Ratings based on 565 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Bed comfortable. Location good
Comment from Hotel Management
14 Nov 2024 by Crash Hotel , Hotel Management
Thank you for your review!
by A verified traveler
Posted 10 Nov 2024
Great service,clean rooms and convenient location.
Comment from Hotel Management
10 Nov 2024 by Crash Hotel, Hotel Management
Thank you for your stellar review!
by A verified traveler from Vancouver
Posted 10 Nov 2024
It's a pretty simple, basic room, but it was clean and had a comfy bed.
We were in the quiet wing, and while we could still hear a little bit of the music going on downstairs, it wasn't bad at all. Certainly not enough to disrupt sleep or be a nuisance.
All of the staff were great, very helpful and nice. We'd stay again.
Comment from Hotel Management
10 Nov 2024 by Crash Hotel, Hotel Management
Thank you for taking the time to share your experience! We're so glad to hear that you enjoyed the comfort of your room and had a restful stay. It's great to know that the quiet wing worked well for you and that the staff made a positive impact. We truly appreciate your kind words, and we look forward to welcoming you back for another visit!
by A verified traveler from Pitt Meadows
Posted 7 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Crash Hotel, Hotel Management
Thank you!
by A verified traveler
Posted 18 Sep 2024
Super clean, funky style and great staff. Loved our stay and will be returning in the future
by A verified traveler
Posted 1 Sep 2024
The hotel is just above a pub/bar so very noisy until at least 1am (noise reverberating on the walls and the floor making them vibrate). The rooms smelled weird when we got in.
Comment from Hotel Management
2 Sep 2024 by Crash Hotel, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that the noise from the pub below and the room’s condition did not meet your expectations. As noted at the time of booking, the room you reserved was titled “Loud” to indicate its proximity to the pub, which can indeed be noisy, especially late into the evening. We understand that this might not have been ideal for your stay, and we appreciate your understanding. Regarding the unusual odor you mentioned, we take cleanliness very seriously and will address this with our team to ensure it doesn’t recur.
by A verified traveler
Posted 31 Aug 2024
Cool spot
Comment from Hotel Management
31 Aug 2024 by Crash Hotel, Hotel Management
Thanks for the review!
by A verified traveler
Posted 27 Aug 2024
It's a nice place to stay. We liked the microwave and the location downtown!
Comment from Hotel Management
27 Aug 2024 by Crash Hotel, Hotel Management
Thank you for the review!
by A verified traveler
Posted 24 Aug 2024
The hotel is nice and updated. However the rooms are a little small. We didn’t need the earplugs, but it could be noisy on weekends. Parking was on the street about 2 blocks away.
Comment from Hotel Management
24 Aug 2024 by Crash Hotel, Hotel Management
Thank you for your review!
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Crash Hotel, Hotel Management
Thank you!
