Ratings based on 109 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Aug 2024
Beautiful mountain setting, horse pasture out front. Friendly, helpful staff. Had to figure out why wi-fy wasn't working. Had to bring our own Keurig. Couldn't get to streaming tv. Tiny kitchen, few dishes.
Comment from Hotel Management
31 Aug 2024 by wkndcwby, Hotel Management
Thank you for your review. We did report the internet outage and sorry for the inconvenience that it might have caused you. We do have 12 cup coffee makers in all our cabins as advertised with the filters provided. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Very peaceful, relaxing, comfortable experience. The only suggestion I have is there to be handrails on steps leading to cabin entrance. Loved it. Hope to return soon!
Comment from Hotel Management
16 Aug 2024 by wkndcwby, Hotel Management
We are so glad you enjoyed your stay and we have adding a handrail to the steps on our list of improvements. Thank you for the suggestion. Hope to see you again soon.
5 out of 5
by A verified traveler

Posted 12 Jul 2024
We enjoyed our stay!
Comment from Hotel Management
14 Jul 2024 by wkndcwby, Hotel Management
We are so happy that you enjoyed your stay and hope to see you again soon! Have a great rest of your summer.
3 out of 5
by A verified traveler

Posted 31 May 2024
Dated
Comment from Hotel Management
14 Jul 2024 by wkndcwby, Hotel Management
We hope you enjoyed your stay and hope to see you again soon.
5 out of 5
by A verified traveler

Posted 6 May 2024
Beautiful location! We enjoyed the cabin so much!
5 out of 5
by A verified traveler

Posted 5 Jan 2024
Comment from Hotel Management
25 Jan 2024 by wkndcwby, Hotel Management
Thank you for your review. We hope you enjoyed your stay and we look forward to seeing you again soon.
5 out of 5
by A verified traveler

Posted 21 May 2023 on Hotels
Awesomeness ❤️
Comment from Hotel Management
21 May 2023 by wkndcwby, Hotel Management
We are so glad you enjoyed your stay and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted 23 Apr 2023
Beautiful setting in the woods, off the beaten track. The cabin had nice kitchen.
Comment from Hotel Management
24 Apr 2023 by wkndcwby, Hotel Management
Thank you for your review. We hope to see you again soon.
5 out of 5
by A verified traveler

Posted 27 Mar 2023 on Orbitz
Stayed while visiting our son at Penland school. Great getaway in the woods.
Comment from Hotel Management
27 Mar 2023 by wkndcwby, Hotel Management
Thank you for your review and we hope you had a great visit with your son. Penland School is such a great asset to our community.We look forward to seeing you again.
3 out of 5
by A verified traveler

Cabin needs maintenance

Posted 24 Feb 2023 on Hotels
I shared the following at info@springmaidmountain.com. After three days and no reply I’ve decided to share here