Ratings based on 661 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burke
Posted 26 Nov 2024
It's clean, customer service is great, great location, and a lot of parking space.
by A verified traveler
Posted 25 Nov 2024
Service is excellent
by A verified traveler
Posted 12 Nov 2024
The staff was friendly. Rooms and property needs updated.
by A verified traveler from Hanover
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
Overall it’s an average stay.!!
by A verified traveler
Posted 21 Oct 2024
TownePlace suites is usually a nice hotel to stay at unfortunately for me this time. This was the worst one I’ve ever stayed in. There was pubic hair in the shower Spiderwebs right above bed, food on the wall in the kitchen and it smelled like a dog very disappointed
Comment from Hotel Management
22 Oct 2024 by C.Marshall, Hotel Management
Thank you for your feedback. I sincerely apologize for the issues you encountered during your stay and will make sure to address them with the housekeeping team.
by A verified traveler from Easton
Posted 20 Oct 2024
Convenient. Would be nice to include parking at no extra charge.
Comment from Hotel Management
22 Oct 2024 by C.Marshall, Hotel Management
Thank you for your feedback.
by A verified traveler from Ruther Glen
Posted 14 Oct 2024
Great
Comment from Hotel Management
22 Oct 2024 by C. Marshall, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 9 Oct 2024
Actual suite was far worse than the pictures shown. Very disappointed.
Comment from Hotel Management
22 Oct 2024 by C. Marshall, Hotel Management
Thank you for your feedback. I apologize that you didn't enjoy your stay and will share this feedback with the leadership to resolve.
by A verified traveler
Posted 8 Oct 2024
Comfortable for long stay
Comment from Hotel Management
22 Oct 2024 by C.Marshall, Hotel Management
Thank you for your feedback!
