Ratings based on 638 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Getting into my room was problematic as some times our room keys would not work and other times they would.
Comment from Hotel Management
27 Sep 2024 by Manager, Hotel Management
Hello David, We regret to hear about the inconvenience you experienced with your room keys. Your feedback has been noted and will be shared with the team to ensure a smoother process for future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello Eric,We're delighted to hear you had a wonderful stay with us! Should you have any more insights to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another exceptional experience!
by A verified traveler
Posted 2 Sep 2024
The floors could be cleaner but otherwise, this property was great, stayed for five nights. Very comfortable beds and service was so pleasant. Will stay here again in the future.
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Hello Karina,We appreciate your feedback and are glad you found our beds comfortable and enjoyed our service. We hope to welcome you back on your next visit for another great stay.
by A verified traveler
Posted 28 Aug 2024
At check in I was greeted by a friendly staff - however the room keys that she gave me did not work - have to go back to the front desk. She gave me another set of keys that worked but just to find out that the room she has assigned me was occupied!
Comment from Hotel Management
29 Aug 2024 by Manager, Hotel Management
Hello Roberto, We apologize for the inconvenience you experienced with the room assignment and key access. Please do not hesitate to contact our management team to discuss this matter further. Your feedback is important to us as we strive to improve our guest experience.
by A verified traveler
Posted 20 Aug 2024
Stayed a few days with my kids. Kids liked pool. Breakfast was great! Staff cleaned room and fresh towels everyday. Smelled good. No vape or pot smells inside. I would stay here again.
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Eleazar,We're delighted to hear that you and your family enjoyed our pool and breakfast during your stay. Our team works hard to ensure our guests have a comfortable and pleasant experience. Thank you for highlighting the cleanliness of your room and the pleasant ambiance. We look forward to welcoming you back on your next visit.
by A verified traveler from Springfield
Posted 15 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Manager, Hotel Management
Hello Gretchen, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
3 Jul 2024 by Manager, Hotel Management
Hello Grant,We're sorry to hear that your stay was not up to expectations. Please feel free to contact us directly to provide more details on your experience so we can address any issues accordingly and improve for the future.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Manager, Hotel Management
Dear Guest,We are delighted to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another excellent stay.
by A verified traveler
Posted 25 Jun 2024
This hotel met all our needs. Our room temp was adjusted perfectly. Our beds were made with new linens, so cozy. The whole facility has been artfully decorated.
The shower was shiny, spacious and bright. Large shampoo was positioned on the shower wall, handy.
Available to medical services was an easy drive.
Comment from Hotel Management
27 Jun 2024 by Manager, Hotel Management
Hello Susan, We are delighted to hear that you enjoyed your recent stay with us and that our well-appointed rooms and amenities met your expectations. Your feedback on the decor and room comfort are greatly appreciated. We're pleased to hear that you found the shower facilities convenient and the availability of medical services nearby was beneficial for you. Thank you for taking the time to share your positive experiences with us.
by A verified traveler
Posted 15 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Michael,We're thrilled to hear you had a pleasant stay with us! should you have any feedback to share, please do not hesitate to contact us directly. We appreciate your patronage and hope to welcome you back soon!
