See all properties

Baldwin Inn & Suites

2.0 star property
Suburban hotel in West Springfield with free parking

Choose dates to view prices

Photo gallery for Baldwin Inn & Suites

Reception
Reception
Reception
Front of property
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.2 km
  • MGM Springfield - 3 min drive - 3.3 km
  • MassMutual Center - 4 min drive - 3.6 km
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.6 km
  • Big E - 4 min drive - 4.3 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taste Of Lebanon - ‬2 min drive
  • ‪Crepes Tea House - ‬2 min drive

About this property

Baldwin Inn & Suites

Hotel located near Eastern States Exposition with rooms renovated in 2025
Located close to Storrowton Village Museum and MassMutual Center, Baldwin Inn & Suites has plenty to offer. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, multilingual staff, and smoke-free premises
  • A water dispenser, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Baldwin Inn & Suites have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like desk chairs.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, microwaves, and cable channels

Languages

Czech, English, Slovak

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 1,000 reviews
The price is P5,085
P5,820 total
includes taxes & fees
Jul 24 - Jul 25
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1977
  • Renovated guestrooms - May 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 17 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008033250
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Is Baldwin Inn & Suites pet-friendly?

Yes, Baldwin Inn & Suites allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Baldwin Inn & Suites?

Self parking is free at this property.

What time is check-in at Baldwin Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Baldwin Inn & Suites?

Check-out is at 11 AM.

Where is Baldwin Inn & Suites located?

Situated near the airport, this hotel is steps from Storrowton Village Museum and Eastern States Exposition. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Baldwin Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 20 out of 59 reviews
Rating 8 - Good. 10 out of 59 reviews
Rating 6 - Okay. 13 out of 59 reviews
Rating 4 - Poor. 6 out of 59 reviews
Rating 2 - Terrible. 10 out of 59 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10

It was quiet and comfortable, that's all I was looking for.
Stayed 1 night in Jul 2025

10/10

Every thing was to my satisfaction
Stayed 1 night in Jun 2025

10/10

Great stay . Beds are amazing and very clean hotel
Stayed 1 night in Jan 2025

10/10

nice
Stayed 1 night in May 2025

10/10

The staff was nice
Stayed 1 night in Feb 2025

10/10

Exelente
Stayed 1 night in Apr 2025

6/10

Poor amenities
Stayed 1 night in Apr 2025

10/10

Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in.
Stayed 2 nights in Apr 2025

2/10

They should only open when all renovations are done
Stayed 1 night in May 2025

8/10

Although construction is still going on in the building and the hallways are not as clean as could be, the remolded room was clean and very nice, especially for the price. The bed is very comfortable. Once the renovations are complete, the property will be quite nice. Convenient location. Close to the hospital.
Stayed 1 night in Apr 2025

10/10

We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later. The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious. Friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10

I love that they are doing it over there was no waiting in a staff was absolutely excellent
Stayed 1 night in Apr 2025

10/10

The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!
Stayed 1 night in Dec 2024

10/10

I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Stayed 2 nights in Jan 2025

8/10

Convinient location and easy access
Stayed 1 night in Dec 2024

2/10

We didn’t even go in. It looked like a crackhouse
Stayed 1 night in May 2025

10/10

Good
Stayed 3 nights in Feb 2025

2/10

Horrible Property Dirty and unsafe
Stayed 1 night in Mar 2025

2/10

Made booking through Expedia and showed up to an under construction work site. Nobody at front desk and odour from the work being done. Wife and I decided not to stay and we’re not refunded full amount. Zero Stars. Should be taken off Expedia app.
Stayed 2 nights in May 2025

2/10

The building is in terrible shape and under construction (which we didnt know until check in). The desk is not staffed and there are signs with an outside number to call for assistance. Zero security, anyone could walk in and go inside with many open doors on rooms that are being worked on. Many doors propped open during the day.
Stayed 3 nights in Apr 2025

6/10

You get what you paif for, but in a good way.
Stayed 1 night in Dec 2024

2/10

I am shocked to find Expedia representing this property. I have been using your website for at least 15 years and have never seen such a bad property. The place is run down and has no amenities. The room is marginal at best. I stopped by this morning to make sure the room would be made up. When we arrived this evening we found the bed was made but the bathroom was untouched. We’re paying top dollar for this room and to have to stay in this piece of trash for $300 plus per night is ridicules. I will be reevaluating my bookings in the future.
Stayed 2 nights in May 2025

4/10

Tv didnt work, shower head had a leak. Found liquor bottles from previous person to stay there. Bed was hard as a rock.
Stayed 1 night in Jan 2025

6/10

While the hotel was quiet, clean, and comfortable, there was little pressure in the sink, and it took forever to get hot water. I was also disappointed that for $777 for 2 nights, there was no breakfast service, and no coffee in the room.
Stayed 2 nights in Jan 2025

2/10

It seemed like a sketchy neighborhood, and on top of that the hotel was undergoing renovation and it should not have been open for business. The view from my room was of a courtyard-turned-storage area. So I was looking at piles of old mattresses, etc. The room had a fridge and a microwave, which was great, but terrible lighting. And the hotel had no amenities--no breakfast, nothing to eat, no coffee except the in-room weak brew. I registered and paid for two nights but I bolted out of there as soon as I could after the first night, and got a different hotel. The name "Regency" implies something fancy--this was a dump.
Stayed 2 nights in Apr 2025