Ratings based on 940 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Services , Hotel Management
Thanks for being our guest!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Services , Hotel Management
Thanks for being our guest!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Guest Services , Hotel Management
Thank you for being our guest!
by A verified traveler
Posted 4 Nov 2024
Great for families with kids.
Comment from Hotel Management
4 Nov 2024 by Guest Services, Hotel Management
Thanks for this great feedback!
by A verified traveler
Posted 27 Oct 2024
The staff was friendly and helpful. We enjoyed our stay. We had massages and Jessica made our experience wonderful.
Comment from Hotel Management
28 Oct 2024 by Guest Services , Hotel Management
We are so happy to hear this! Thanks for sharing!
by A verified traveler
Posted 18 Oct 2024
Seems high security at the gate which i like
Comment from Hotel Management
19 Oct 2024 by Guest Services, Hotel Management
Thank you for your feedback. We appreciate you being our guest!
by A verified traveler
Posted 15 Oct 2024
Good, friendly, knowledgable customer service
Comment from Hotel Management
16 Oct 2024 by Guest Services , Hotel Management
Thanks for being our guest!
by A verified traveler from Flower Mound
Posted 11 Oct 2024
Good place to stay
Comment from Hotel Management
13 Oct 2024 by Guest Services , Hotel Management
Thanks for being our guest!
by A verified traveler
Posted 4 Oct 2024
There were a couple different times. The front desk wasn't manned, And I had to wait for service, Also, the hot water in the shower was fairly lukewarm... But overall the renovations they've done on the property are great. The fire and ice restaurant had great food, The convention area was clean and easy to access, The pools appeared well kept, parking was easy. Traveled with my pet and they had to adjust my reservation from what I had selected in Expedia to a different room because of the pet. However, it was not particularly upset by that change, The room that we got moved to had a first floor walkout patio that made taking my dog potty. Very easy. They had a couple of nicely maintained grass areas where I was able to play with my dog. And maybe nicest of all. There wasn't a whole lot of old dog poop. In fact I don't think I saw a single pile. Either they have great customers that do a very good job cleaning up after their pets, Or it's just one more way that they are keeping on top of their property. 10 out of 10 would stay again.
Comment from Hotel Management
5 Oct 2024 by Guest Services , Hotel Management
Thank you for being our guest. We appreciate your feedback!
by A verified traveler from Vancouver
Posted 25 Sep 2024
Stayed for a few days, a very good hotel, I recommend it to everyone.
Comment from Hotel Management
25 Sep 2024 by Guest Services , Hotel Management
Thank you for being our guest! We hope to serve you again in the future!
