Ratings based on 982 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback, though we’re sorry to hear about your experience. A 1 out of 5 rating is concerning, and we would appreciate the chance to discuss your concerns further. Your insights are important to us, and we strive to improve. Please feel free to reach out directly.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for the 5 out of 5 rating! We're delighted to hear you had a wonderful experience with us. We can’t wait to welcome you back!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Sep 2024
Staff was very friendly and helpful. A five to ten minute car ride to all Lincoln historical sites.
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear that you found our staff friendly and helpful. We're also glad you enjoyed our convenient location near Lincoln's historical sites. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Sep 2024
Appreciated the parking and the disability access/egress.
My bathroom was out of kleenex (only 2 pieces in box when I arrived) and the conditioner was completely out in the shower.
Would I stay there again -- Yes!
Comment from Hotel Management
11 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you appreciated the parking and accessibility features. We apologize for the issues with the tissues and conditioner and will ensure our team addresses these for future guests. We're happy to know you'd stay with us again, and we look forward to your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Sep 2024
Staff was great. Check in was easy and seamless. Everyone was very helpful and professional. Lobby was small but nice. Soda machine had only canned sodas and they were $2 a piece. The snack machine was nearly completely empty. The room seemed okay. Lighting was good. Shower was good. The door didnt seal very well and it was hard for me to get the deadbolt to align and lock and im a big guy. There were a couple extra locks on the door which made me a little anxious. There we’re constantly people in the hallway. Walking up and down the hallway for some reason. I could hear multiple tvs from my room. There seemed to be a phone ringing in the middle of the night several times. Im not sure if it was in another room or someone in the hallway. Either way it was loud enough to wake me up from the small sleep I had. I started to sleep in one Queen bed but found it to be too itchy. Im not sure of the reason but the other bed with the same covers was not itchy at all. Also i was on the second floor and right under my window was a picnic table that had conversations for hours into the night. My phone did not work when i tried to call the front desk so i just let it go. I will not advise that anyone stay there. The only shining spot is the staff. They are so nice
Comment from Hotel Management
11 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your detailed feedback. We're delighted to hear that our staff made a positive impression and that check-in was seamless. However, we sincerely apologize for the issues you encountered during your stay, including the noise disturbances and room discomfort. Your comments regarding the door, bedding, and snack machines will be addressed with our team to improve future guest experiences. We appreciate your input and hope you might consider giving us another chance to provide you with a better stay. Your comfort is important to us!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Sep 2024
👍
Comment from Hotel Management
9 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thanks for stay at our hotel and great feedback by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. When you are in the area again, I hope you will make us your first choice. We'll be here when you need us with another great stay that you' re sure to like again.Sincerely Hotel Manager
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the wonderful 5 out of 5 review! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Sep 2024
robin was the hardest working desk clerk. she stocked coffee bar,
filled the pool, cleaned the foyer, coffee bar, and pool areas. the other staff did not.
the room was tiny and cramped for the $99.00./nite charged. at lest it was in a safer area than the baymont and motel 6.
Comment from Hotel Management
5 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience. We appreciate your recognition of Robin's hard work and dedication. We're sorry to hear about the room size and any inconvenience you experienced. We’ll use your feedback to improve our service and facilities. We're glad you felt safe in the area.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Sep 2024
The staff was very friendly, helpful and welcoming! Breakfast was a nice 'simple' breakfast. Will definitely be staying here again!!
Comment from Hotel Management
3 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the kind words! We’re thrilled to hear that you enjoyed our friendly staff and breakfast. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Aug 2024
For an inexpensive clean place to stay, it was a great hotel. The staff was nice, the hotel was clean and quiet.
Comment from Hotel Management
20 Aug 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the review! We're delighted you had a positive experience with our staff and found our hotel to be a great value. Looking forward to your next visit.Sincerely, Hotel Manager
