Ratings based on 288 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Rooms at the main stays are very drirty
by A verified traveler
Posted 13 Nov 2024
I booked 3 days, 2 night stay in this hotel. After checking in, i went to my room but unfortunately the room that they gave me was not even ready yet. It was not cleaned yet, the TV was on, beddings was messy. I told and complained to the front desk and they gave me a different room. There were 2 times that staff forced to open my door without knocking. They said they need to out something, the other one said he thought nobody was in my room. There were 3x staff came knocking so loud needing to out something in my room eventhough i already put “do not disturb” on the door. I was doing a very important video meeting for my work at that time. I complained at the front desk and i was told that they didn’t see a staff on their surveillance footage a staff trying to open my door. The hallway upstairs smelled like marijuana all day long. When i was checking iin, there were 3 guests also checking in who acted and looked like they were so high, snorting every now and then, smelled like marijuana. The staff even gave me the room card right away as he is aware that the 3 guests are unsafe. The location is unsafe. I did not know that the location is not great. I can afford to get better hotel in the area or in soringfield, but that time i was trying to save a little bit. The right word to describe this hotel is Scary, Poor and yucky. I should be staying until the 3rd day, but i decided to check out early, crappy hotel. This is not an exaggeration.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 28 Sep 2024
Great
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 19 Aug 2024
Nice
by A verified traveler
Refund
Posted 18 Aug 2024 on HotelsHello, so I booked this stay on Hotels.com this Wednesday. The hotel called me non-stop about 7-10 times before I answered, and they told me they don’t have any rooms available. However I was still charged $326.65? Any help would be appreciated with this. Thank you
by A verified traveler
Posted 16 Aug 2024
$100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.
by A verified traveler
Shocked!
Posted 16 Aug 2024 on HotelsIt was better than I expected for the price. I will be staying again on my next trip back to my hometown.
by A verified traveler
Posted 16 Aug 2024
