Ratings based on 984 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vancouver
Posted 11 Dec 2024
Centrally located, mall and restaurants within walking distance. Walk back after dinner, campers and homeless along route. Unsure about safety of vehicle parked outside.
by A verified traveler from Lakewood
Posted 11 Dec 2024
This property is always clean neat and adequately staffed. When I’m in Oregon, this is where I stayed. The one time I stayed elsewhere, it wasn’t nearly as good.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 8 Dec 2024
This is one of the best hotel experiences I have had. I highly recommend it. The place is immaculate. The rooms are fresh, up to date, and in good repair. Staff are friendly.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler from San Jose
Posted 2 Dec 2024
Nice clean place, very nice staff. Breakfast was great, very well maintained.
Comment from Hotel Management
5 Dec 2024 by KH, Hotel Management
Dear Joseph,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield
by A verified traveler from Hollister
Posted 1 Dec 2024
The room was perfect. I needed an ADA room and it met all my needs. Hossein, the person who checked me in was very friendly.
Comment from Hotel Management
5 Dec 2024 by KH, Hotel Management
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield
by A verified traveler
Posted 1 Dec 2024
This was a great hotel near many restaurants and stores. Very convenient! The staff is friendly and helpful. The room was nice. My family really enjoyed the continental breakfast.
Comment from Hotel Management
5 Dec 2024 by KH, Hotel Management
Dear Kayla,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield
by A verified traveler
Posted 29 Nov 2024
The lobby counter check in staff at 12:30 am was efficient and nice. The room was comfortable and clean. The breakfast was amazing?
Comment from Hotel Management
5 Dec 2024 by KH, Hotel Management
Dear Tamara,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely,Holiday Inn Express Springfield
by A verified traveler
Posted 28 Nov 2024
Friendly staff, easy check in and close dining options :)
Comment from Hotel Management
28 Nov 2024 by KH, Hotel Management
Dear Tia,Thank you for taking the time to tell us about your experience at Holiday Inn Express EUGENE - SPRINGFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely Holiday Inn Express Springfield
