Ratings based on 995 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hersham
Posted 20 Nov 2024
A quaint hotel that suited my purposes for a 3 night stay. They had a grab and go breakfast available - bagel, cream cheese, blue berry muffin, apple and yoghurt - which was perfect for collecting and heasing out to explore. Spacious room and comfortable bed, with microwave, fridge and small coffee station. Coffee, tea and juice was also available in the reception area.
Improvememts: Main light by the bedroom front door was very dim and flickered when switched on from next to the bed, rail ends in the bath and bath tap could be tightened to inprove appearance and condition.
Comment from Hotel Management
20 Nov 2024 by The Management, Hotel Management
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
by A verified traveler
Posted 17 Nov 2024
The room was fine for what we needed. Everything was clean. Our only real complaint was that the water pressure is terrible. Washing the shampoo out of your hair is impossible due to the almost non-existent water pressure.
I did enjoy the grab-and-go breakfast bags they offer.
Comment from Hotel Management
17 Nov 2024 by The Management, Hotel Management
Thank you for the review. We look forward to seeing you again soon!
by A verified traveler
Posted 17 Nov 2024
Yay it was great stay
Comment from Hotel Management
17 Nov 2024 by The Management, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
by A verified traveler
Posted 16 Nov 2024
The property and room exceeded our expectations. The staff was helpful and accommodating at every opportunity. Room was spotless and had everything we needed.
Comment from Hotel Management
16 Nov 2024 by The Management, Hotel Management
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
by A verified traveler
Posted 15 Nov 2024
This place was so cute & the staff was very friendly! Highly recommended
Comment from Hotel Management
15 Nov 2024 by The Management, Hotel Management
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by The Management, Hotel Management
Thank you for the review. We look forward to seeing you again soon!
by A verified traveler
Posted 13 Nov 2024
Such a cute place! Walking distance to shops and restaurants, gorgeous views!
Comment from Hotel Management
14 Nov 2024 by The Management, Hotel Management
Thank you so much! We are so happy to hear that you and your family were able to have a worry-free vacation and enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by The Management, Hotel Management
Thank you for the review. We look forward to seeing you again soon!
by A verified traveler
Posted 11 Nov 2024
Right down the street from bus station #5 and adjacent to lots of great restaurants. Hotel is quiet and clean with friendly staff. Would definitely stay again!
Comment from Hotel Management
11 Nov 2024 by The Management, Hotel Management
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by The Management, Hotel Management
Thank you for the review. We look forward to seeing you again soon!