Ratings based on 980 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from SAN JOSE
Posted 20 Jan 2025
by A verified traveler
Posted 12 Jan 2025
Not able to meet with staff when first come.
by A verified traveler
Posted 9 Jan 2025
Convenient location, and overall a good stay. Breakfast was not provided, although advertised. Staff was not available after 3 pm. Any issue and you are on your own after 3 pm.
by A verified traveler from North Hollywood
Posted 5 Jan 2025
Great place if you're on a budget. The room was clean and the lodge is in a great location. Unfortunately, the front desk is only open until 3 PM. All communication was via text after that. The WIFI was terrible and prevented me from communicating with the front desk easily after 3PM. Since the WIFI was bad, the streaming TV didn't work well. Baseboard tile in the bathroom was falling off and revealed mold. The window was broken and repaired(?) with blue painter's tape. Breakfast included? Breakfast was an apple and a yogurt in a bag. The quaint diner/cafe that used to be at this lodge is now a Chinese restaurant. All of this wasn't shocking given the price of the room.
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 5 Jan 2025
There was a big gap under the door. The breakfast was a joke! An apple, yogurt, and Walmart cereal.
by A verified traveler
Posted 2 Jan 2025
Bed was comfortable and room was clean, but shower faucet was leaking badly even though enough pressure for the shower head. Free breakfast was just apples and coffee or tea.
by A verified traveler
Posted 2 Jan 2025
What can you say. This is ZION. But the Pioneer Lodge needs to be updated given its location to park entrance. Its amenities were scratch as best. Worst display of a continental breakfast and the bed is a safety hazard with the bedframe sticking out to catch a shin.
by A verified traveler
Posted 31 Dec 2024
Minutes away from the park. Great communication from the property. Clean, cute room.
by A verified traveler
Posted 31 Dec 2024
Room was newly renovated and it was clean, however it had no wardrobe to hang any clothes. There was no coffee or coffee maker in the room.
We were promised breakfast at 7am, but we waited until 7:45am and there was nothing. The front desk told us that a breakfast bag would be saved for us when we returned in the afternoon, but when we went back at 2:30pm, no one was at the reception even though it was supposed to be manned until 3pm.
