Ratings based on 983 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Dec 2024
Nice place, would book it again in the future.
1 out of 5
by A verified traveler

Posted 9 Dec 2024
Under construction, no hot breakfast. I was out in a room next to the side entrance and every time someone came in or out it sounded like they were trying to get into my room. Also loud clicking noise coming from the AC unit that sounded like someone was repeatedly knocking on the door. Netflix did not work in the room.
2 out of 5
by A verified traveler

Posted 8 Dec 2024
The hotel in a great location but it is under renovation (wasn’t mentioned on Expedia web site) as a result there was no hot breakfast available. The hotel stay prices are not lowered due to the renovation. The room is clean the bed matters is too soft and the refrigerator was making a lot of noise during the night
5 out of 5
by A verified traveler from West Hills

This traveler left a rating score only Posted 6 Dec 2024
5 out of 5
by A verified traveler from TORRANCE

Posted 2 Dec 2024
Good view at surrounding area. Kids like it.
1 out of 5
by A verified traveler

Posted 26 Nov 2024
No elevator
5 out of 5
by A verified traveler

Posted 15 Nov 2024
This is an awesome place to stay and the staff is very friendly and eager to help. They provide free hot chocolate and a fireplace on an outside deck. We extended our stay an extra night due to their excellent hospitality.
Comment from Hotel Management
16 Nov 2024 by Chasady, Hotel Management
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Chasady, Hotel Management
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us.
5 out of 5
by A verified traveler from Independence

Posted 13 Nov 2024
Nice.
Comment from Hotel Management
16 Nov 2024 by Chasady, Hotel Management
Thank you for your feedback. We're happy to hear that you enjoyed your stay with us.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
The carpet in our room was DISGUSTING. Thankfully we had flip-flops to wear. Nearly everything else about the property was find. The carpet was gross in Room 109.