Ratings based on 984 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Long Beach
Posted 17 Dec 2024
Great place to stay close to the entrance
Comment from Hotel Management
17 Dec 2024 by Marissa, Hotel Management
Thank you for taking the time to leave us a review! We are very happy that were able to enjoy your stay with us. We look forward to seeing you again!
by A verified traveler
Posted 17 Dec 2024
I enjoyed my stay. They always have fresh coffee and, the towels are changed out daily. The hotel is clean but the rooms are a bit out dated. Staff were friendly and attentive.
Comment from Hotel Management
17 Dec 2024 by Marissa, Hotel Management
Thank you for taking the time to leave us a review! We are very happy that were able to enjoy your stay with us. We look forward to seeing you again!
by A verified traveler
Posted 15 Dec 2024
Overall was good
Comment from Hotel Management
15 Dec 2024 by Natalie, Hotel Management
Thank you for rating your stay with us! We appreciate your business as well as your feedback. Have a great day!
by A verified traveler
Posted 10 Dec 2024
Stayed here for one night after a long hiking day. Great location and staff here are very friendly.
Comment from Hotel Management
11 Dec 2024 by Poppy, Hotel Management
We are happy to hear that you enjoyed your stay with us! We hope to see you again for more adventures in Zion National Park. Thank you for taking the time to leave a review. Your feedback helps us to grow and offer a better experience for our guests in the future!See you again soon!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Natalie, Hotel Management
Thank you for taking the time to rate your stay with us! We are pleased that you enjoyed your stay with us. We look forward to seeing you again in the future!
by A verified traveler
Posted 7 Dec 2024
Staff are nice
Comment from Hotel Management
7 Dec 2024 by Poppy, Hotel Management
We are happy to hear that you enjoyed your stay with us! We hope to see you again in the future for more adventures here in Zion National Park.
by A verified traveler from Lake Forest Park
Posted 6 Dec 2024
Good hotel for family vacation
Comment from Hotel Management
7 Dec 2024 by Natalie, Hotel Management
Thank you for taking the time to rate your stay with us! We appreciate your business and your feedback! We hope to see you again in the future. Have a great day!
by A verified traveler
Posted 4 Dec 2024
Clean
Comment from Hotel Management
5 Dec 2024 by Poppy, Hotel Management
We are so happy to hear that you enjoyed your stay with us! We hope to see you again for more adventures in Zion National Park.
by A verified traveler
Posted 4 Dec 2024
We booked last minute and it worked out great. Because it was last minute we had a room facing the parking lot and this was fine. Our TV didn’t work at all during our stay - as you can imagine: with 3 kids and after a full day of hiking, they wanted hot chocolate and movies. We couldn’t do this which did put a damper on plans as we love to veg as a family and watch movies especially this time of year.
At night the hotel blamed it on Direct TV but then in the morning they were surprised ours hadn’t been fixed. They offered to send someone but it was too late.
The breakfast buffet had good options but they are sticklers on the 10am cut off. A few minutes before 10 they started to clean the are and close the divider
Comment from Hotel Management
7 Dec 2024 by Poppy, Hotel Management
We apologize for any inconvenience that may have caused you while you stayed with us. Thank you for taking the time to leave a review, we appreciate your feedback and we hope to use it to improve our services for the experience of our future guests. Thank you for staying with us here at the Hampton Inn & Suites Springdale.
by A verified traveler
Posted 3 Dec 2024
I was surprised that they charged me for parking every day. I didn't see on Expedia that I would be charged as I am used to Hampton inn being more suburban and never before has a Hampton inn charged for parking. Left a really bad taste as I checked out.
