Ratings based on 339 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Very nice
by A verified traveler
Posted 25 Nov 2024
Smell walking in the the lobby. Room stunk. Toilet moved shower knobs moved. Bed was uncomfortable.
by A verified traveler
Posted 17 Nov 2024
The building smells like dog urine and smoke. The room was filthy and infested with cockroaches and bed bugs. I witnessed numerous drug deals in the parking lot along with drug use. Do not stay here. This hotel needs to be condemned.
Comment from Hotel Management
20 Nov 2024 by Hotel Management, Hotel Management
Dear Amie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 4 Nov 2024
Just stayed for one night. Front desk was unmanned when I tried to check in. Waited about 10 minutes for service when there were housekeeping people with an ear shot of the front desk. No shampoo or other toiletries, just a small bar of soap. I had reserved non-smoking room and received a smoking room. Holes in the paint throughout the room. Definitely not worth the money.
Comment from Hotel Management
5 Nov 2024 by Hotel Management , Hotel Management
Dear Nance, Thank you for your feedback. We apologize for the wait you experienced at check-in and for any issues with the room assignment and amenities. We strive to accommodate all room preferences, and it’s disappointing to hear that we fell short this time. Additionally, we’re committed to ongoing room maintenance to improve our guest experience. Your comments are valuable, and we’ll be addressing these concerns with our team. We hope to welcome you back and provide a much-improved stay in the future.Sincerely,Hotel Management
by A verified traveler
Posted 3 Nov 2024
The walls wernt even painted lol
Comment from Hotel Management
4 Nov 2024 by Hotel Management , Hotel Management
Dear Christian, Thank you for your feedback! We appreciate your candid observations regarding the condition of the walls during your stay. We take pride in maintaining a welcoming environment, and your comments highlight areas for improvement. Please rest assured that we are in the process of reviewing our facilities to address any maintenance issues. Your experience is important to us, and we hope to provide a more pleasant stay on your next visit. We look forward to welcoming you back!Sincerely,Hotel Management
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 21 Oct 2024
We booked three rooms and all three were dirty and smelled horrible.
Comment from Hotel Management
22 Oct 2024 by Hotel Management , Hotel Management
Dear Michael, Thank you for your feedback. We sincerely apologize for the cleanliness issues you experienced in all three rooms during your stay. This is not the standard we strive to uphold, and your concerns will be addressed with our housekeeping team to ensure improvements are made. We appreciate your patience and understanding, and we hope to have the chance to welcome you back for a much-improved experience in the future.Sincerely,Hotel Management