Ratings based on 1,195 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
I’ve stayed at the property dozens of times over the last 8 years. Recently they were bought by a boutique investor. The pillows are oversized, lumpy, and hurt my neck, this was new. They are using cheaper harsher toilet paper. And after 8p there’s nowhere except a near by bar to get a snack or water, they need a convenient place to buy toiletries on site.
Comment from Hotel Management
15 Dec 2024 by Hotel Management, Hotel Management
Thank you for your response, Amanda. We regret to hear you were less comfortable than the previous times you've stayed with us. We do offer foam and feather pillow options, and we do have a CVS machine on the 2nd floor which offers all necessary toiletries. I apologize you were not savvy to this information and we will certainly take your notes into consideration. Please feel free to reach out to us if you would like to further discuss.
by A verified traveler
Posted 15 Dec 2024
The staff were very friendly. The room was ready early. The shower was in the middle of maintenance so there was no shower head, but staff quickly fixed that. The Jr. Suite has boatloads of room, but no fridge.
Comment from Hotel Management
15 Dec 2024 by Hotel Management, Hotel Management
Thank you for your feedback, Jessica! I am glad we were able to resolve the issue that arose. As for the suites, we will soon be getting fridges in all of the rooms soon. Thank you again for your positive comments!
by A verified traveler
Posted 9 Dec 2024
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Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Thank you for your perfect rating. We're glad you had a great visit, and we look forward to welcoming you back to The Davenport Grand, Autograph Collection.
by A verified traveler from Gold Hill
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Hotel Management, Hotel Management
Thank you for your feedback, Peter! We hope to host you again soon.
by A verified traveler
Posted 8 Dec 2024
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Comment from Hotel Management
8 Dec 2024 by Hotel Management, Hotel Management
Thank you so much for your amazing feedback! We hope to host you again soon!
by A verified traveler
Posted 7 Dec 2024
Nicely updated with a nice gym the breakfast was amazing!
Comment from Hotel Management
7 Dec 2024 by Hotel Management, Hotel Management
Thank you for your positive feedback, Daniel! We hope to welcome you back in the future.
by A verified traveler from AIRWAY HEIGHTS
Posted 5 Dec 2024
The hotel is really nice. The beds were very comfy. We were there for an event so didnt experience the restaurant & lounge. But we'll be back.
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Dear Ida,Thank you for staying with us and highlighting our comfortable accommodations! We appreciate your compliments, and we look forward to welcoming you back to The Davenport Grand, Autograph Collection for another tremendous stay in the future.
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Davenport Hotel Team, Hotel Management
We are happy to hear that you enjoyed your stay!
by A verified traveler from Moscow
Posted 4 Dec 2024
Great location and spacious rooms
Comment from Hotel Management
5 Dec 2024 by General Manager, Hotel Management
Dear Mark,It was a pleasure having you as our guest, and we appreciate your positive feedback regarding our spacious accommodations. Thank you for joining us at The Davenport Grand, Autograph Collection, and we hope you'll consider returning for another tremendous stay in beautiful Spokane very soon.
by A verified traveler from Missoula
Posted 3 Dec 2024
Love staying at the Grand to catch a showbat the theater across the street.
Comment from Hotel Management
4 Dec 2024 by Hotel Management, Hotel Management
Thank you for your amazing feedback, Brent! We hope you will stay with us again in the near future. Safe travels back home.
