Ratings based on 262 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
I was very shocked at how run down this property was :( the furniture was ratty, the doors and hallways were banged up. In the 1 bd. The furniture does not fit, chair is way too big. That being said it was clean and even for 2 nights I can’t do a hotel rm. I need my living area and refrigerator. Location is very convenient near plenty of restaurants and right off freeway. Could not hear neighbors.
Comment from Hotel Management
11 Nov 2024 by Hope Allen, Hotel Management
I just wanted to say thank you for your positive response. I do understand that there is room for improvement which we are fully taking into account with a full renovation planned for the beginning of 2025. We do hope that you get to see all of our efforts in a brand new property in the near future! Thank you for staying with us.
by A verified traveler
Posted 7 Oct 2024
Staff was great
Comment from Hotel Management
7 Nov 2024 by Hope Allen, Hotel Management
Thank you so much for your positive response. I will be very happy to share with the team that they created such a positive experience for you. Have a lovely day and we look forward to seeing you again in the future.
by A verified traveler
Posted 3 Oct 2024
Good place
Comment from Hotel Management
7 Nov 2024 by Hope Allen, Hotel Management
Thank you for your positive response. If there is anything that we can do for you in the future in order to make your stay a 5/5 we would love to be able to make those improvements. We look forward to seeing you again in the future!
by A verified traveler
Posted 1 Oct 2024
Staff were exceedingly friendly and helpful. Made the experience a joy
Comment from Hotel Management
7 Nov 2024 by Hope Allen, Hotel Management
We are beyond happy that we could give you such a positive experience while staying on our property. We appreciate that you chose to stay with us and look forward to seeing you again in the future.
by A verified traveler
Posted 16 Sep 2024
Staff was very helpful
Comment from Hotel Management
7 Nov 2024 by Hope Allen, Hotel Management
We are so pleased that we could give you a positive experience staying with us and we hope we can create another positive experience again for you in the future!
by A verified traveler
Posted 6 Sep 2024
AC was not working well in room
by A verified traveler
Posted 29 Aug 2024 on Hotels
Staying at the residences was so wonderful! Beds Very comfortable the coziness of the room cooking facilities great!
by A verified traveler
Posted 27 Aug 2024
Cory was amazing! He helped me print an important document and the hotel was super clean! Thank you JJ Hudson
by A verified traveler
Posted 21 Aug 2024 on Hotels
by A verified traveler
Best stay ever!
Posted 21 Aug 2024 on HotelsI had the most amazing day ever! The entire staff went above and beyond to make our stay perfect! The room was gorgeous and spacious. I would not change one thing and I will definitely be back.
