Ratings based on 970 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Beautiful hotel. Loved the sitting area and complimentary tea and coffee. The room was lovely and the bed was comfortable as well. Looking forward to staying again.
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Love it!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
We love this place. So comfortable and location is great
Comment from Hotel Management
21 Nov 2024 by Customer Care Team, Hotel Management
Hello,We're delighted that you found our historic boutique hotel comfortable and our downtown Spokane location convenient. Being steps away from the Fox Theater, wonderful restaurants, and local attractions is definitely one of our greatest assets.We work hard to preserve the charm and sophistication of our historic property while ensuring modern comforts for our guests. It means so much to hear that you love staying with us.We look forward to welcoming you back on your next visit to Spokane. Thank you for choosing the Montvale Hotel and for taking the time to share your experience.Zachary Neighbors, General ManagerThe Montvale Hotel
5 out of 5
by A verified traveler

Posted 18 Nov 2024
We enjoyed the nearby restaurants and the atrium with fireplace was a nice feature.
Comment from Hotel Management
21 Nov 2024 by Customer Care Team, Hotel Management
Hi Terry,We're delighted to hear you enjoyed the local dining scene and our cozy atrium! The fireplace creates such a wonderful ambiance, perfect for unwinding after exploring downtown Spokane. Your mention of the nearby restaurants highlights one of the many perks of our location – we're fortunate to be surrounded by some of Spokane's finest dining establishments.Thank you for taking the time to share your experience. We hope you'll visit us again soon to enjoy more of what our historic hotel and vibrant neighborhood have to offer.Zachary Neighbors, General ManagerThe Montvale Hotel
4 out of 5
by A verified traveler

Posted 11 Nov 2024
This is an historic hotel, so there are some quirks, but it is preferable to some other nearby options. The pricing is straight forward and the place is clean and interesting. Beds, pillows, and linens were very comfortable.
Comment from Hotel Management
11 Nov 2024 by Customer Care Team, Hotel Management
Hi Shelley!Thank you for taking the time to share your experience at the Montvale Hotel. We're delighted you found comfort in our carefully selected beds, pillows, and linens - these touches are essential to ensuring our guests have a restful stay.You're absolutely right about our historic charm coming with its own character! We take pride in maintaining the perfect balance between preserving our building's rich heritage while offering modern comforts. It's wonderful to hear you appreciated both our straightforward pricing and cleanliness standards, as these are priorities for our team.Your understanding of what makes a historic hotel unique means a lot to us. We aim to provide an authentic experience that sets us apart from standard accommodations, and we're glad this resonated with you during your stay.Zachary Neighbors, General ManagerThe Montvale Hotel
5 out of 5
by A verified traveler

Posted 10 Nov 2024
A beautiful, well kept, historical places. A must visit kind of place.
Comment from Hotel Management
11 Nov 2024 by Customer Care Team, Hotel Management
Hi Kanwar!We're delighted that you appreciated the historical charm and beauty of the Montvale Hotel. Your words truly capture what makes our property special - we take immense pride in preserving this iconic piece of Spokane's history while ensuring it remains beautifully maintained for our guests.As the oldest hotel in Spokane, every corner of the Montvale tells a story, and we're honored that you found it to be a must-visit destination. Your recommendation means the world to us, and we hope you'll return soon to create more memorable moments in our historic setting.Zachary Neighbors, General ManagerThe Montvale Hotel
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Love this property not only is it historic, but it just feels nice to be there and then the Gilded unicorn below is a added bonus that we love plus you can walk to several different locations as well as music and theater venues right there
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Hello Michael, Your wonderful review brought a smile to our faces! We're delighted that you experienced the unique charm and character that makes the Montvale Hotel so special. The historic ambiance we've carefully preserved truly does create that warm, welcoming feeling you described.Our location in the heart of downtown Spokane makes it perfect for exploring the vibrant arts and entertainment scene, and we're glad you took advantage of that. The Gilded Unicorn is indeed a hidden gem, adding its own special magic to the Montvale experience.Thank you for appreciating both our hotel's rich history and modern conveniences. We hope to welcome you back soon for another memorable stay where history meets comfort in downtown Spokane.Zachary Neighbors, General ManagerThe Montvale Hotel
5 out of 5
by A verified traveler

Posted 2 Nov 2024
This hotel has great character!
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Dear Andrea,Thank you for taking the time to share your wonderful feedback! We're delighted that you appreciated the unique character of our historic Montvale Hotel. Your simple yet impactful words perfectly capture what makes our property special and what many of our guests have come to love about staying with us.Like you, we take great pride in preserving and sharing the distinctive charm that makes the Montvale a beloved landmark in downtown Spokane.Thank you for choosing to stay with us!Zachary Neighbors, General ManagerThe Montvale Hotel
5 out of 5
by A verified traveler

Posted 30 Oct 2024
This place is such a hidden gem! Beautiful, full of character and history. We will definitely stay here again.
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Hi Brent,Thank you for this wonderful review - we're delighted that you discovered our historic Montvale Hotel! Your appreciation of our property's character and architectural heritage means a lot to us, as we take great pride in preserving this special piece of Spokane's history.Like many of our guests who have become regulars, you've noticed what makes the Montvale unique among downtown Spokane hotels. It's wonderful to hear you'll be returning - we find that once visitors experience our blend of historic charm and modern comfort, they often make us their go-to spot in Spokane.We look forward to welcoming you back and creating more memorable stays for you at the Montvale.Zachary Neighbors, General ManagerThe Montvale Hotel
4 out of 5
by A verified traveler

Posted 29 Oct 2024
The A/C wasn't working so the room was warmer than preferred while sleeping. Other than that, great place! Would definitely stay again.
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Deric,Thank you for taking the time to share your 4-star review of your stay at Montvale Hotel. We genuinely appreciate your honest feedback and your gracious recommendation despite the air conditioning issue you experienced.We're delighted that you found the Montvale to be a "great place" overall! Like many of our guests who return regularly, we're thrilled that you would choose to stay with us again. However, we understand that a comfortable room temperature is essential for a good night's sleep, and we apologize that the A/C wasn't performing as it should during your visit.Our team is available 24/7 and always here to help make your stay more comfortable - whether it's adjusting room temperature or any other concern. Please don't hesitate to let us know if you need anything during your stay.Zachary Neighbors, General ManagerThe Montvale Hotel