Ratings based on 983 Verified Reviews

4.6 out of 5
86% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2025
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Cleanest hotel we have stayed at. This trip to Spokane was not for pleasure. A family member had an emergency hospital visit. The staff were extremely caring g and helpful.
Comment from Hotel Management
1 Jan 2025 by Front Office Manager, Hotel Management
We are so thrilled to hear how pleased you were with our cleanliness! Our staff prides in ensuring you feel at home! We hope to have the opportunity to serve you again soon!
3 out of 5
by A verified traveler

Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Front Office Manager, Hotel Management
We appreciate you taking the time to let us know about your experience with us. It is important to us that every guest feels at home. We hope to serve you again in the near future!
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Staff was very nice and saved us cookies. Very clean. Breakfast area was very clean
Comment from Hotel Management
30 Dec 2024 by Front Office Manager, Hotel Management
Thank you so much for the 5 star rating! We are thrilled that you enjoyed our stay along with our cleanliness, breakfast served, and late night snack of cookies! We hope to serve you again soon!
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Great place to stay in a great city!!
Comment from Hotel Management
28 Dec 2024 by Front Office Manager, Hotel Management
We appreciate the 5 star rating! Thank you for letting us know that you enjoyed our property as well as our city! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Check in was smooth and friendly!
Comment from Hotel Management
28 Dec 2024 by Front Office Manager, Hotel Management
We are so glad that you had a smooth check in as well as being pleased with our friendly staff! We are grateful that you chose us during your travels to Spokane Downtown! We hope to see you again!
5 out of 5
by A verified traveler from Seattle

Posted 27 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Front Office Manager, Hotel Management
Thank you for the 5 star rating! It is so great to know you enjoyed your time with us. We hope to serve you again soon!
4 out of 5
by A verified traveler

Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Front Office Manager, Hotel Management
Thank you for taking the time to let us know about your experience with us! Our team strives to ensure that you are pleased with every bit of your stay! We hope that you come see us again soon!
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Front Office Manager, Hotel Management
We appreciate you taking the time to let us know about your stay with us. We hope to serve you again soon!