Ratings based on 983 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
The carpet was dirty and had a greasy feel to it. The tv was not working and the staff was unavailable to unavailable to fix it when asked. There were no outlets available without unplugging a lamp or something else near the bed and night stands
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Matthew,We appreciate your feedback on the carpet condition and technical issues experienced during your stay. Our team values all guest comments for continuous improvement. Your concerns will be shared with the relevant departments for review. We regret any inconvenience caused and hope you had an otherwise pleasant stay with us.
by A verified traveler
Posted 8 Dec 2024
Waiting for my refund because we walked right back out that place was absolutely disgusting
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Joshua, We regret hearing about your recent experience at our hotel. Your feedback is valuable, and we will address the concerns you raised with our team. Should you have any further questions regarding your refund, please reach out to the management team directly for assistance.
by A verified traveler
Posted 8 Dec 2024
Safe
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Steve,We appreciate you sharing your feedback with us. Guest safety is our top priority, and we are glad to hear you felt secure during your stay. Should you have any concerns in the future, we recommend contacting our management team directly for further assistance. Thank you for choosing to stay with us, and we hope to welcome you back again soon.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Krista,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback so we can address your concerns.
by A verified traveler from Fairview
Posted 5 Dec 2024
Absolutely nothing was at all enjoyable about my stay at this property. Other than proximity to where I was going, there was nothing pleasant to comment about the property. They were advised things were dirty and didn't clean it till the second day. No one bothered to come clean it even though we advised we were leaving for the day and wouldn't be back till the evening. Super surprised that Expedia even has them listed as a property. Someone needs to be reviewing the engagement with this property. Couldn't even stay the second night I had booked. Checked out early and got another place to stay.
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Jeff,We appreciate your feedback and are sorry to hear that your experience did not meet your expectations. Your comments will be shared with the relevant team for their review and future improvements. We strive to provide a high standard of cleanliness and service to all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 1 Dec 2024
Things did not work in the room like they were supposed to
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Ethan, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Our team values your comments to make necessary improvements for future guests. Should similar issues arise, please do not hesitate to reach out to our management team for assistance.
by A verified traveler
Posted 27 Nov 2024
location and bus transportation, good food choices
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Thomas,We are delighted that you found our location convenient and enjoyed the variety of food options available. Should you have any other feedback or queries, please don't hesitate to get in touch with our management team.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Raul,We are moved to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back again soon for another amazing stay at our hotel.
by A verified traveler
Posted 20 Nov 2024
good price clean rooms
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Thomas,We are delighted to hear that you found our rooms clean and offered at a good price. We always strive to provide our guests with a comfortable and affordable stay. If you have any further feedback or suggestions, please feel free to reach out to our management.
by A verified traveler
Posted 13 Nov 2024
Very nice lodging.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Donald,We are pleased to hear that you found our hotel to be enjoyable. Your feedback is valuable to us. Please feel free to reach out to our management team with any further comments or suggestions. Thank you for staying with us.
