Ratings based on 19 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chatsworth
Posted 3 Jun 2024
This first of all was a “room” and very small one at that. It’s couple floors in a residential building they converted and divided up to very small rooms. We had to walk up 4 floors of stairs. I had to book this last minute, therefore picked a basic room. There was barely enough room to walk, literally! With our carry ons on the floor, we had to use the bed to move from one side to the other. it was impossible. It was super clean and perfect location. Staff was real nice and very responsive. However I’d still pick another place for the money, better yet a real hotel!
by A verified traveler
Nice spot - right adjacent to the center/old town
Posted 11 Sep 2023 on HotelsBe aware - rooms are on the 3rd and 4th floor.. Having said that it is so good for you .. last day I practically ran up and down
Now the host - Eva - was wonderful and took very good care of us - very flexible on the check out time - mighty appreciated
The room was somewhat small we needed some room for our big luggage- but you can book them larger than the one we booked.
Bed was hard but good anyway queen size Europe is not queen size US
Location is perfect - just outside the beaten path of the old town and the center.
Next time I will book a larger room
by A verified traveler
Posted 4 Oct 2022
Room was smaller than photo showed but clean and in excellent location.
by A verified traveler
Posted 12 Aug 2022
Apartments don't have room service and despite the itinerary telling me breakfast was at a nearby hotel, the vendor has not offered this service for 2 years, so no breakfast.
Felt like an inconvenience for the host person, clearly always chasing me via WhatsApp to be of the least inconvenience to themselves. Oh did I mention 98 steps and no lift? Good job I am not over 60! TV in room, didn't work. No clean towels, bin emptied or bed made for four days. Good job I didn't stay any longer. Split fabulous, appartment not excepting location.
Comment from Hotel Management
12 Aug 2022 by Metropole lucury rooms staff, Hotel Management
Dear Paul,
thank you for your review. You booked a room only and not room with breakfast. Also our description clearly says that rooms are located on upper floors in a building without an elevator. We do not offer daily cleaning and we never put that we do. Also, we are always available on whatsup so you could ask for new towels and also inform us about tv. If you messaged us we would be glad to assist you and show you how tv works.
We are always available for our guests.
Kind regards,
by A verified traveler
Posted 25 Jul 2022
by A verified traveler
Posted 15 Jul 2022 on Hotels
Comment from Hotel Management
16 Jul 2022 by Reservation manager, Hotel Management
Dear, thank you for your review.
Kind regards,
Metropole luxury rooms
by A verified traveler
Posted 5 Aug 2021
Really friendly staff. Great location, and also nice and clean. Our room was perhaps a tad too small for our storage and getting to the side of the bed, but it served it's purpose and was also very nice and cool with the aircon. Needs a lift but the stairs kept our cardio up. =) Would definetely recommend and stay again!
Comment from Hotel Management
13 Aug 2021 by Ivor, Hotel Management
Dear guest, thank you very much for your review, and that you noticed how the housekeeping is doing its job very well, judging from the description you were probably in one of the 3 Standard rooms (not the others that are Deluxe) which are a bit smaller, but they are respectively also reduced in cost.
We are also planning to install the elevator so we do hope in the future it will be a better fit for the guests that those stairs are too little much of the cardio to get up, maybe on your next stay it will already be installed. :)
Kind regards,
Metropole Luxury Rooms staff
by A verified traveler
Posted 1 Aug 2021
Great value for money! And location, location, location...
Comment from Hotel Management
13 Aug 2021 by Ivor, Hotel Management
Dear guest, we are glad you had such a flawless experience, and objectively location is one of best perks our rooms have, it is maximum you can enter with cars in the old town without a permit. 15 minutes from the beach and 6-7 minutes to the Diocletians palace and Riva is quite convenient. Thank you kindly for your review and we wish you all the best.
Kind regards,
Metropole Luxury Rooms staff
by A verified traveler
Posted 1 Aug 2021
Room is very good, I liked. Air condition saved my life. Very good price also
Comment from Hotel Management
13 Aug 2021 by Ivor, Hotel Management
Dear guest, thank you for your review, we are glad that you found our rooms to your liking, especially the air condition and price range. We thus invite you to reach us anytime if you ever return to Split.
Kind regards,
Metropole Luxury Rooms staff
by A verified traveler
Posted 28 Jul 2021
We liked it very much, staff was very friendly, rooms clean, there are some stairs to get to the rooms, but 3 floors without elevator wasnt an issue with this. There was payed parking off site, just across the street. Very convenient location, the farthest you can go with your car inside of historic centre from the north side.
Comment from Hotel Management
15 Aug 2021 by Ivor, Hotel Management
Dear guest,
We really thank you for your extensive review, and for your description of our location, so that it can help others choosing if we are the best match for their stay. We are glad also you had such a positive experience, it will help us uphold these values in the future as well.
Kind Regards,
Metropole Luxury Rooms staff,
