Ratings based on 2,431 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
The lounge area was not cleaned in hours.Not what i had in mind. First time and maybe last time i will use this hotel chain. Just not a comfortable process, front desk people were helpful.
Comment from Hotel Management
16 Dec 2024 by General Management , Hotel Management
Dear Gregory, Thank you for sharing your feedback with us. We sincerely apologize for the experience you had during your stay, particularly regarding the cleanliness of the lounge area. This is certainly not the standard we strive for, and we will immediately address this matter to ensure such situations do not occur again in the future.We are glad to hear that our front desk team was helpful, and we appreciate you acknowledging their efforts. However, we deeply regret that your overall experience did not meet your expectations. Please be assured that your comments will be taken seriously as we continue to work on improving our services.We hope you will reconsider staying with us in the future, as we are committed to providing a high standard of service and comfort at Sofitel Athens Airport.Thank you again for your feedback.Best regards, George Stavrou General Manager
by A verified traveler
Posted 12 Dec 2024
The perfect hotel to stay for an early flight out of ATH
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Hotel Management, Hotel Management
Thank you Neal for rating your stay with us.My team and I do appreciate your feedback and look forward to your next visits to Sofitel Athens Airport in the future.Best regards,George Stavrou
by A verified traveler from Santa Fe
Posted 11 Dec 2024
Very nice
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Hotel Management, Hotel Management
Thank you Argiris for your positive rating. Your satisfaction motivates us to provide the best service that our guests deserve. We do look forward to many opportunities of welcoming you again to Sofitel Athens Airport.Best regards,George Stavrou
by A verified traveler
Posted 8 Dec 2024
Great place if you have a very early flight. Hotel is less than a 5 minute walk to airport doors.
Comment from Hotel Management
10 Dec 2024 by Hotel Management, Hotel Management
Thank you Evelyn for reviewing your stay with us.My team and I do appreciate your comments and look forward to your next visits to our hotel on your future stopovers in Athens.Best regards,George Stavrou
by A verified traveler
Posted 8 Dec 2024
We had a very nice one night stay and had an excellent meal. The beds were very comfy and staff were friendly and helpful.
Comment from Hotel Management
9 Dec 2024 by Hotel Management, Hotel Management
Thank you Alison for your valuable comments. It pleases us greatly to hear that our beds, staff and menu contributed to an enjoyable experience in our hotel. Your satisfaction is a great source of motivation for our team and we look forward to many opportunities of welcoming you again to Sofitel Athens Airport.Best regards,George Stavrou
by A verified traveler from Mountain View
Posted 8 Dec 2024
by A verified traveler
Posted 6 Dec 2024
Very nice place
by A verified traveler
Posted 6 Dec 2024
Everyone aas polite and friendly and eager to accomodate
Comment from Hotel Management
6 Dec 2024 by Hotel Management, Hotel Management
Thank you Nikolaos for your valuable comments. We take pride in offering our guests high standards of service and your warm words have been shared with the team and are highly appreciated. We do hope to have more opportunities in the future to welcome you back to Sofitel Athens Airport.Best regards,George Stavrou
