Ratings based on 981 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Room was excellent
TV cable (Spectrum) was not user friendly. But that was OK. I did not book with Hampton to watch TV.
Comment from Hotel Management
23 Sep 2024 by Lola , Hotel Management
Thank you so much for your feedback, have a great day!
by A verified traveler
Posted 27 Aug 2024
We had an issue with a noisy fridge. It was repaired right away. Very nice breakfast.
Comment from Hotel Management
27 Aug 2024 by Miranda, Hotel Management
Thank you for taking the time to respond! Your feedback is greatly appreciated. I'm so glad that we were able to help you have a better experience!
by A verified traveler
Posted 13 Aug 2024
Comment from Hotel Management
15 Aug 2024 by Lola M, Hotel Management
Thank you for your feedback. Have a great day and safe travels!
by A verified traveler
Posted 12 Aug 2024
We stay here every time we come to Spartanburg and we love it.
Comment from Hotel Management
13 Aug 2024 by De'Andre Roberts, Hotel Management
Thank you for staying with us it is greatly appreciated to know that we are your home away from home.
by A verified traveler
Posted 12 Aug 2024
I enjoyed days stayed in hotel.
Comment from Hotel Management
12 Aug 2024 by Miranda, Hotel Management
Thank you for taking the time to respond. Your feedback is greatly appreciated. We can't wait to see you next time!!!
by A verified traveler
Posted 9 Aug 2024
This hotel did not meet our expectations but we stayed two nights as we already paid ahead. Check in was not friendly as staff were having issues with another patron. The lobby was dirty as were the elevators and hallways. The room was very outdated and smelled musty. The linens were low quality. Hotel staff were regularly smoking outside the main entrances. In the morning staff hung out in the breakfast area and were noisy and unprofessional. The pool looked dirty and unkept. Treadmill was out of order in the gym- only one was available. Dead flies on the windowsill in the breakfast area. I have pictures upon request. Would NEVER stay here again.
Comment from Hotel Management
9 Aug 2024 by Rebecca Allison, Hotel Management
I apologize that the property didn't meet your expectations. I will be addressing the areas of your concerns with the team immediately.
by A verified traveler from Seffner
Posted 30 Jul 2024
Great Breakfast available in the morning!
Comment from Hotel Management
31 Jul 2024 by Miranda, Hotel Management
Thank you for taking the time to respond. Your feedback is greatly appreciated.
by A verified traveler
Posted 29 Jul 2024
Very safe and clean
Comment from Hotel Management
30 Jul 2024 by Andre , Hotel Management
Thanks for the awesome review!!
by A verified traveler
Posted 23 Jul 2024
Very clean.
Comment from Hotel Management
23 Jul 2024 by MIranda, Hotel Management
Thank you for taking the time to respond. your feedback is greatly appreciated!!
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
24 Jul 2024 by Miranda, Hotel Management
Thank you for taking the time to respond. Your feedback is greatly appreciated.
