Ratings based on 647 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Rooms are nice.
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Vicky,Thank you so much for your perfect score! It's awesome to see you were pleased with our team members and the comforts of our hotel. We all will be looking forward to welcoming you back soon!Sincerely,Kumud - General Manager
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Javier,Thank you so much for taking the time to share your recent experience with us. We will be ready to welcome you back on your next visit!Sincerely,Kumud - General Manager
by A verified traveler
Posted 22 Dec 2024
Very clean and comfortable and respectful workers
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Yasmeenah,Thank you so much for sharing your positive experience at our hotel. It's wonderful to see you enjoyed the comforts and cleanliness as well as the friendly service you encountered with us. On behalf of our entire team at Best Western Spartanburg Northwest, we look forward to welcoming you back soon!Sincerely,Kumud - General Manager
by A verified traveler
Posted 22 Dec 2024
Reasonably priced, great staff, clean and comfortable. Also good breakfast...
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Allan,Thank you so much for sharing your positive feedback with us. It's wonderful to see you enjoyed our services as well as the cleanliness & comforts of our hotel. On behalf of our entire team at Best Western Spartanburg Northwest, we look forward to welcoming you back soon!Sincerely,Kumud - General Manager
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Joanne,Thank you so much for sharing your 5 stars rating with us. On behalf of our entire team at Best Western Spartanburg Northwest, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Daisy,Thank you so much for sharing your perfect score with us. On behalf of our entire team at Best Western Spartanburg Northwest, we will be ready to welcome you back soon!Sincerely,Kumud - General Manager
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by General Manager, Hotel Management
Dear Adam,Thank you so much for sharing your 5 stars rating with us. It's wonderful to see our hotel exceeded your expectations. We will be ready to welcome you back in the near future.Sincerely,Kumud - General Manager
by A verified traveler from Mckeesport
Posted 9 Dec 2024
This property has roaches. Seen 2 in my room. Blood stains was on my bed when I arrived. Staff was cool. Room was decent. Bathroom is outdated. Dirty shower curtain hair all in the tub. Then they doubled charged me. Never again will I stay at any best western
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Rawnde,Please accept my deepest apologies for failing to meet your expectations. I sincerely hope you will allow us another opportunity to better serve you in the future.Sincerely,Kumud - General Manager
by A verified traveler
Posted 9 Dec 2024
I had to wait 10 minutes for someone to open the door when I arrived to check in to the property at 11pm, It was freezing outside. Otherwise everything was great
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Yesenia,Thank you for taking the time to share your recent experience with us. Please accept my deepest apologies for you having to wait outside to check in. I will be sure to address your concern with our front desk team members. On behalf of our entire team, we will be looking forward to welcoming you back on your next visit.Sincerely,Kumud - General Manager
