Ratings based on 56 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from West Kelowna

Posted 27 Sep 2024
The property is absolutely stunning and the staff are incredible. However the toiletries are lacking, and the beds are very uncomfortable, especially if you sleep on your side. Did not get much sleep there despite the quiet property. We ended up having to put the extra cot pads on top of our mattresses in order to rest. I know pillow top mattresses are not typical in Italy, but these are very, very HARD.
3 out of 5
by A verified traveler

Posted 20 Aug 2024
The location and scenery was really great; as was the pool area with beds - a bit unfortunate that guests lay down their towels and are away for 3 hours and re-claim their parasols and beds again The house was not clean , especially kitchen (all felt sticky) - there was no aircon (this was also not in the service description - but I filtered on pool, parking and aircon and this one turned up ; especially in rooms above it was really warm ... The dining was not good (actually very poor) - we were there 3 times : very poor service overall (jn evening) in terms of : wrong meal served, very slow on delivery, needed to wait over an hour between rounds - with no attention if we need anything else : when asked it was indicated 5 more minutes , which turned out to be 15 min. ; meal served 2x without specifications (spoon, fork, etc.) ; side dishes vegetables were extremely poor (ingredients) ; whereas pricing was quite high
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Great property for getting the Tuscan vibe. The restaurant and the pool are perfect for a relaxing vacation. We stayed four nights and were able to checkout nearby towns with ease.
1 out of 5
by A verified traveler

Nie wrócę i nie polecam.

Posted 26 Aug 2023 on Hotels
Brak klimatyzacji, okna wychodzą na drogę, całą noc hałasują samochody, łazienka koszmarna, woda ze spłuczki albo leci stale albo w ogóle nie napływa. Śniadania zamawia się u kelnerów, którzy i tak przynoszą co chcą w ilości jakiej chcą i kiedy chcą. Brak sprzątania, wymiany ręczników, (dostępne za opłatą). Na plus - obsługa bardzo miła i smaczne to co kelnerzy przyniosą na śniadanie.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 May 2023
I loved the stay here. A great quiet place with an awesome restaurant and unbelievable staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2019
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