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"The initial staff I talked to the guy was fine. Most of the staff were OK except for the lady that I talked to in the end. The manager wasn’t there when I checked out in the afternoon to complain about the mold in the bathroom.to get a refund."

"Plenty of parking, very well lit up for night time outings. Room was clean, no blow dryer in room. Breakfast was food. If you are on the first floor there is still a problem with a loud whistling noise everyti.e the outsode doors are opened. We stayes back in Nov. 2025 and the problem existed then also. Almost 5 months and it waant fixed. Staff was excellent, verypolite and helpful. Overall we will continue to stay there when in Mt. Vernon."

"Toilet did not work. It’s been a week since our stay and still have not recieved our deposit back. Was told 3-5 business days and nothing. "

"Lovely hotel with exceptionally nice staff and clean and great room!"

"Clean room and a great breakfast! "

"It was very affordable but unfortunately the room we stayed in was not cleaned at all. Very bad odor in the room, bed and pillows were not cleaned still have hairs and stains on sheets and pillows. Went to front desk and told them but they just look like nothing they can do, it’s like oh well. Floors were very dirty looks like haven’t been vacuum or mopped in 3 days. Everything in the room was dusty and dirty. Had to cover pillows with clean towels to sleep and slept over the covers with no blankets. We just stayed because it was very short stay, but never again. "

"It was a nice hotel, we both felt safe and everyone was so nice. "

"Did not swim"

"The room wasn’t clean, the pillows had hair all over, the chair in the room had tape over a holes it had, and the toilet was dirty. The microwave and mini fridge were dirty, had possibly mold or rust on the fridge. It was super noisy the whole time, paper thin walls and door. At 4am there were people talking loudly in the hall and could hear everything they were saying. Was looking forward to the hotel breakfast, but it was cold and the food selection was awful. "