Ratings based on 982 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 3 Jan 2025
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by A verified traveler
Posted 2 Jan 2025
I love the views. But it has changed since the property was the mandarin oriental. It needs to be renovated and updated.
Comment from Hotel Management
3 Jan 2025 by SDC, Hotel Management
Dear Holly,We appreciate your feedback and thank you for sharing. We couldn’t agree more with your kind words for the stunning views surrounding our convenient DC location, and we’re thrilled you were able to experience the best of DC just a short distance away. We appreciate your comments regarding our aesthetic, and we invite you to join us again for a visit that takes full advantage of our recently updated and enhanced spa and restaurant. It would be a joy to fully exceed your every expectation whenever you next join us at the heart of DC, and we eagerly await your return with open arms.Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 2 Jan 2025
Salamander is a lovely hotel, but it had a bad odor, like sewage, during our entire stay. Other than that, it really was a nice place, so I hope they can get the sewage issue under control.
Comment from Hotel Management
2 Jan 2025 by SDC, Hotel Management
Dear Brittany,We appreciate your feedback and thank you for taking the time to share. We strive to provide our guests with an experience that truly checks all the boxes, and we’re disappointed to have not fully exceeded your every expectation during your time with us. Please know that your comments have been shared with our service professionals, and we encourage you to join us for a stay that better reflects the elevated experience for which we’re known. We wish you nothing but the best on all your future travels and hope to welcome you once again in the months ahead. Until then.Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by SDC, Hotel Management
Dear Philip,Thank you for sharing such a high rating! It was a pleasure to welcome you to the heart of DC, and we’re thrilled to learn of your memorable stay. You can always expect the utmost in hospitality and care whenever you make us your home away from home, and we look forward to helping you create even more lasting memories whenever you next walk through our front doors. Until then!Warm regards,Manuel Martinez, Managing Director
by A verified traveler from McLean
Posted 28 Dec 2024
We had a lovely stay and the service was amazing.
Comment from Hotel Management
30 Dec 2024 by SDC, Hotel Management
Dear Lisa,Your kind words and perfect rating have us smiling from ear to ear, and we thank you for taking the time to share. Our dedicated service professionals take great pride in going above and beyond for our guests, and we’re thrilled you were able to take advantage of the comfort and luxury we provide. It would be a joy to welcome you to the heart of DC once again soon, and we can’t wait for another opportunity to exceed your every expectation. Until then!Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
30 Dec 2024 by SDC, Hotel Management
Dear Jennifer,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. You can always expect a world-class experience filled with luxury and comfort whenever you join us at the heart of DC, and it would be a joy to be your preferred destination for years to come. We eagerly await another opportunity to share lasting memories with you, and we wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by SDC, Hotel Management
Greetings,Thank you for sharing such a high rating! It was a pleasure to welcome you to the heart of DC, and we’re thrilled to have shared an unforgettable experience with you. We look forward to sharing an even better stay with you whenever you next make us your home away from home, and we can’t wait to help you create even more lasting memories with you upon your return to our convenient location. Until next time!Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by SDC, Hotel Management
Dear Anthony,Your perfect rating means the world to us, and we’re thrilled to learn of your memorable stay. From our well-appointed accommodations to our convenient location at the heart of DC, you can always expect an unforgettable experience whenever you make us your home away from home. We hope for another opportunity to impress you once again in the months ahead and eagerly await your return with open arms!Warm regards,Manuel Martinez, Managing Director
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
26 Dec 2024 by SDC, Hotel Management
Dear Phonethip,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have shared a memorable stay with you. From our luxurious accommodations to our convenient location at the heart of DC, you can always expect a truly unforgettable experience whenever you make us your home away from home. We look forward to welcoming you for years to come and can’t wait to exceed your every expectation once again upon your return. Until next time!Warm regards,Manuel Martinez, Managing Director
