Ratings based on 984 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Smelled like cigarettes all over and the rooms like dirty feet and cigarettes
Comment from Hotel Management
20 Nov 2024 by pk, Hotel Management
Thank you for putting a review. Sorry to hear about your concern and rest assured We will work on your concern.
by A verified traveler
Posted 13 Oct 2024
Easy and quick check in; clean room but very small. Just barely room to walk around and no place to put anything in bathroom. Beds were very firm Breakfast was ok but lots restaurants close
Comment from Hotel Management
14 Oct 2024 by P, Hotel Management
Thank you for taking time to put review. I am sorry that you didnt quite the room, sometime due to property the way its design we dont have much choice. We do have king suite much larger should you consider that next time. But we will have a meeting to see what we can do to improve the service.
by A verified traveler from Columbus
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by pk, Hotel Management
Hello Lawrence, Thank you for taking time and putting a review. This means a lot to the staff and management. We continue to work in improving and changes. Looking forward to see again.
by A verified traveler
Posted 7 Oct 2024
Pleasant people
Comment from Hotel Management
8 Oct 2024 by pk, Hotel Management
Thank you for taking time and putting a review. We continue to work in improving and changes. Looking forward to see again.
by A verified traveler
Posted 29 Sep 2024
Closed to shopping
Comment from Hotel Management
30 Sep 2024 by Pk, Hotel Management
Thank you for taking time and putting a review. We appreciate your feedback. We will share this team and also continue to work on areas to improve..
by A verified traveler
Posted 22 Sep 2024
We checked in a our room smelled like cigarettes, and we found bugs. So i asked front desk what we could do, so he put us in a smaller room with the same issues. And when i asked him about prices.. he said they were all the same. Just a bad vibe, and really unclean.
Comment from Hotel Management
22 Sep 2024 by Pk, Hotel Management
Thank you for putting a review, We will address your concern with staff and housekeeping. My record shows your reservation was cancelled at no cost.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by PK, Hotel Management
Thank you for taking time and putting a review. We assure you will address your concern. Hotel is going underway some changes and updates. hope we will see you again on next trip
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by PK, Hotel Management
Thank you for taking time in putting a review. We will work towards the concern you shared. We look forward to see you again.
by A verified traveler
Posted 7 Sep 2024
Sorry I Don’t leave any bad reports on properties, the place was dirty, I gone within an hour the room had a bad smell I really got nauseous so I looked for a different property to stay in. The gym was in bad condition like the treadmill and the bike machine, and overall had a bad experience.
Comment from Hotel Management
8 Sep 2024 by PK, Hotel Management
Thank you for your time and putting a review. We are sorry about your experience. We will review and address your concerns.
by A verified traveler
Posted 3 Sep 2024
Well my PSA for the day... Booked a hotel for the night over in Cedar Rapids, IA the Baymont by Wyndham... It took 3 key cards before I could get into the room, when entering the room it smelled like urine and mold.. went back and asked for a different room, it took 2 key cards this time, I barely cracked the door open and wow, it about knocked me over with an undescribable odor. I walked out... The place needs to be closed down... I give it a minus 5 stars
Comment from Hotel Management
5 Sep 2024 by pk, Hotel Management
Thank you for sharing your feedback. We will address your concern with our housekeeping staff.
