Ratings based on 1,359 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Another excellent stay. Great staff, lovely river view from our upgraded room and excellent cocktails in the bar.
Comment from Hotel Management
1 Jan 2025 by SD, Hotel Management
Dear Justine, Thank you for taking the time to leave us your review and rating. We are thrilled to hear that you enjoyed your stay and the river view from your room and the cocktails in the bar. We look forward to welcoming you back again for another great stay. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by SD, Hotel Management
Dear Stephen, Thank you for taking the time to leave us your review and rating. We are so happy to hear that you enjoyed your stay here with us. We hope we can welcome you back again soon for another great stay. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Very nice ans new hotel
Comment from Hotel Management
1 Jan 2025 by SD, Hotel Management
Dear Jorge, Thank you for taking the time to leave us your review and rating. We are so happy to hear that you enjoyed your stay here with us. We hope we can welcome you back again soon for another great stay. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by SD, Hotel Management
Dear Loren, Thank you for taking the time to leave us your review and rating. We are thrilled to hear that you enjoyed your stay here with us. We look forward to welcoming you back again soon. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler from Queensbury

Posted 31 Dec 2024
Good location; average amenities; clean
Comment from Hotel Management
31 Dec 2024 by SD, Hotel Management
Dear Steven, Thank you for taking the time to leave us your review and rating. We are thrilled to hear that you enjoyed your stay here with us. We look forward to welcoming you back again soon. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Since 2019, I travel to London for Christmas market and always, always stay at Sea Containers. I would Not stay at another hotel. It is home away from home with an amazing, super-friendly staff to make it joyous.
Comment from Hotel Management
31 Dec 2024 by SD, Hotel Management
Dear Pamela, Thank you so much for taking the time to leave us your review. We really appreciate your continued loyalty to us since 2019. It's so lovely to hear that you feel like this is your home away from home. We look forward to welcoming you back again soon for another truly great stay. Warm regards, Guest Engagement Team
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by EM, Hotel Management
Dear Nicola,Thank you for sharing your feedback!We are delighted to see that your stay was so positive and thank you for taking the time to share your feedback with us.We hope to be able to welcome you back in the future.Warm regards,Ellis MaunderGuest Engagement Executive.
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Good
Comment from Hotel Management
27 Dec 2024 by EM, Hotel Management
Dear Erdinc,Thank you for sharing your feedback!We are delighted to hear your stay was indeed a good one and that you took the time share your feedback with us.Hopefully we can welcome you back in the future for an even greater time!Warm regards,Ellis MaunderGuest Engagement Executive.
5 out of 5
by A verified traveler

Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by EM, Hotel Management
Dear Gayle,Thank you for sharing your feedback.We are happy to see that your stay with us was a positive one. Through feedback like yours we are able to constantly improve our services and we look forward to welcoming you back for an even better experience. Warm regards,Ellis MaunderGuest Engagement Executive.
1 out of 5
by A verified traveler from Manchester

Posted 23 Dec 2024
Comment from Hotel Management
24 Dec 2024 by EM, Hotel Management
Dear Paul,Thank you for sharing your feedback. I am disappointed to see your stay with us fell short of your expectations. Your feedback is important to us and we appreciate you taking the time to share your experience. If you would like to discuss your experience with a member of our Guest Engagement team, please do not hesitate to reach out and we would be happy to understand how we fell short on this occasion.We hope we can be able to welcome you back in the future.Warm regards,Ellis MaunderGuest Engagement Executive.