Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
11 Nov 2024 by H10 London Waterloo, Hotel Management
Dear Sue,Thank you for your kind feedback! We are glad to hear that you had a good stay with us. If there is anything we can do to improve your experience in the future, please feel free to let us know.We look forward to welcoming you back to H10 London Waterloo.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 2 Nov 2024
The property was situated in a really good place near the station in london
The Accommodation and Services was superb. Plus facilities were excellent.
Comment from Hotel Management
11 Nov 2024 by H10 London Waterloo, Hotel Management
Dear Janice,Thank you for your wonderful review! We are thrilled that you enjoyed our convenient location, excellent facilities, and superb service. Your kind words mean a lot to us.We look forward to welcoming you back to H10 London Waterloo!Warm regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
11 Nov 2024 by H10 London Waterloo, Hotel Management
Dear Lucy,Thank you for your fantastic rating! We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back to H10 London Waterloo in the near future.Warm regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
11 Nov 2024 by H10 London Waterloo, Hotel Management
Dear Yiqing,Thank you for your feedback! We hope you enjoyed your stay and would love to hear more about what stood out or any areas we can improve.Looking forward to welcoming you back to H10 London Waterloo.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 16 Oct 2024
Enjoyed ou stay!
Comment from Hotel Management
11 Nov 2024 by H10 London Waterloo, Hotel Management
Dear Shelly,Thank you for sharing your feedback! We are thrilled to hear you enjoyed your stay with us at H10 London Waterloo.We look forward to welcoming you back for another memorable visit.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 27 Sep 2024
Bathroom was small, door was hard to move and opaque, but see-through. Otherwise very good.
Comment from Hotel Management
30 Sep 2024 by H10 London Waterloo, Hotel Management
Dear Steve,Thank you for sharing your feedback and for your kind review. We are glad to hear that you had a good stay overall, though we regret that the bathroom design did not meet your expectations. Your comments regarding the door will be shared with our team for review.We hope to welcome you back for an even better experience in the future.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
30 Sep 2024 by H10 London Waterloo, Hotel Management
Dear James,Thank you for your excellent review! We are thrilled to hear that you had a fantastic experience at H10 London Waterloo.We look forward to welcoming you back for another great stay.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
30 Sep 2024 by H10 London Waterloo, Hotel Management
Dear Shimron,Thank you for your positive review! We are glad to hear that you had a good experience at H10 London Waterloo.If there is anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
29 Sep 2024 by H10 London Waterloo, Hotel Management
Dear Candy,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would appreciate any additional details you can provide so that we can address the issues and improve our services.We hope you will consider giving us another opportunity in the future to provide a better experience.Best regards,Mahmut Baris FidanciFront Office Supervisor
by A verified traveler
Posted 17 Sep 2024
Spacious rooms
Comment from Hotel Management
29 Sep 2024 by H10 London Waterloo, Hotel Management
Dear Andrea,Thank you for your excellent review! We are delighted to hear that you enjoyed the spacious rooms at H10 London Waterloo.We look forward to welcoming you back for another comfortable stay.Best regards,Mahmut Baris FidanciFront Office Supervisor
