Ratings based on 527 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New Braunfels

Posted 26 Nov 2024
The room was dirty and had food crumbs and hair on the bed. The bathroom shower is very slippery. You have to ask for milk when at breakfast. I found bedbug signs just nothing live at the time.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
The rooms were really nice and clean, the staff was very nice and friendly. The breakfast served every morning
4 out of 5
by A verified traveler

Posted 11 Nov 2024
The Hampton Inn Santa Fe south was very nice in terms of being clean and updated and a good breakfast. However, I found it to be very noisy with vibrations coming from the interior ventilation system and traffic from the nearby street. The hotel staff was not particularly friendly or concerned with the noise issue. I would therefore likely not stay there again.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
it was convenient, staff was nice.
3 out of 5
by A verified traveler

Posted 30 Oct 2024
The pool and the outdoor seating area with the fireplace were not working due to electrical issues. I was there visiting family and we were not able to enjoy the amenities which were advertised and attracted me to spend more to stay here.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Great stay! Very clean! Would definitely stay again!
5 out of 5
by A verified traveler

Posted 11 Oct 2024
This hotel was like new. Everything was in nice conditions and very clean. The pool area and gym and super clean and very nice. Close to a major shopping area too.
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Friendly, helpful staff, nice facility
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2024