Ratings based on 67 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2019 on Hotels
Very clean and tidy and the staff friendly and helpful
Comment from Hotel Management
17 Jul 2019 by Lisa, Hotel Management
Thank you for your review and it was a pleasure having you stay with us.
Lisa
by A verified traveler
Great stay
Posted 10 Dec 2018 on HotelsExcellent stay.very nice staff..clean room.definately stay again
by A verified traveler from Paciano
Metro Hotel Experience
Posted 31 Oct 2018 on HotelsSadly the hotel is the worst I have ever used. It was inexpensive but the facilities mirrored the price. Cheap and nasty.
Bed extremely uncomfortable, sleeping on the springs the first night, with a blanket under the sheet the second night !
Our room was directly over the bar area. Disco on the first night made the room vibrate, so sleep delayed till midnight. Fortunately the second night was quieter. Shower broken and shower tray was like a bath as plumbing was defective. Told staff - nothing done. Mould in the shower grout and fitments rusty.
Breakfast as basic as it could be - we had to ask for dishes and marmalade. Cereals, toast and hot beverages, with fruit juices.
Cutlery Filthy.
Manager unsympathetic but she has run the hotel for only a few months - maybe if she paid attention to complaints and DID something about them the place will get better reviews on n the future.
On a positive note the bed linen appeared clean.
by A verified traveler
Ok value for money
Posted 3 Sep 2018 on HotelsPleasant staff and clean rooms. The only complaint would be the mattress, springs were sticking out and not very comfortable. For the price it was a nice place.
by A verified traveler
Posted 20 Aug 2018 on Hotels
Don’t stay in room 2 it has no windows and is small and stuffy.
Breakfast was sparse
Recommended
for Everyoneby A verified traveler
Faultless
Posted 25 Jul 2018Great staff and location
Clean and comfortable
Continental breakfast is very good
by A verified traveler
Very welcoming but room disappointing & noisy
Posted 8 Jul 2018
Pros: Internet search
Cons: Replace mattress, ensure cutlery is clean and check that everything works (shower door, hot water, bulbs in bathroom).
Location: Excellent location
Welcome at check in and first impressions good. However noisy during night (doors closing), could feel the springs in the mattress and hot water in shower did not work. Shame as effort had been made with decor but details let it down (bulbs out in bathroom, dirty cutlery etc)
by A verified traveler
Posted 24 Jun 2018
A fantastic hotel. Very clean and so friendly. Its made a great base for my mums birthday treat.
by A verified traveler
Cheap and it shows.
Posted 30 May 2018 on HotelsThe location was fine and room decor good, the thing that let it down was the bed ? Cheapest of mattress well worn and wobbly bed. The drinks were cheap and all the locals drink all day and evening outside.
The breakfast was free but I would not of paid if you get my meaning.
Seems a shame as I’ve never left a bad review ever but if I knew who to complain to I would! staff never asked if stay was good, it’s the just enough attitude prevails.
by A verified traveler
Posted 28 May 2018
Hotel was nice but bathroom needs some maintenance work
