Ratings based on 829 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Made you feel at home
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Tonia,Thank you for your wonderful review! We're so glad to hear that we made you feel at home. Providing a comfortable and welcoming environment is our top priority, and we’re thrilled that we were able to do that for you. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Rebekah,Thank you for the fantastic 5/5 rating! We’re so pleased to know that you had a wonderful experience with us. Your feedback means a lot to our team and motivates us to continue providing excellent service. If there's anything specific that made your stay exceptional, we’d love to hear about it. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler from Melbourne
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Sandi,We’re delighted to hear you had such a wonderful stay with us! Your perfect 5-star rating truly affirms our commitment to delivering exceptional service. It’s reviews like yours that inspire our team to continue striving for excellence. We look forward to welcoming you back soon for another outstanding experience!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
Staff always nice and always asking how evetythinv is going
Comment from Hotel Management
1 Nov 2024 by Hotel Manager, Hotel Management
Dear Christy,Thank you for your wonderful feedback! We're delighted to hear that our staff made a positive impression during your stay. Their attentiveness and willingness to check in on you is a key part of our service philosophy, and it’s great to know it made your experience enjoyable. We appreciate your kind words and hope to welcome you back soon for another fantastic stay! Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
It’s a good property and nice for a quick stay
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Stephen,Thank you for your feedback! We’re glad to hear you found our property convenient and enjoyable for a quick stay. We hope to welcome you back whenever you’re in the area for another comfortable visit!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
This hotel is so beautiful and everyone was super friendly and nice.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Shawnette,Thank you for your wonderful feedback! We're thrilled to hear that you found the hotel beautiful and that our staff made a positive impression on you. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Sep 2024
Very nice.
Comment from Hotel Management
22 Sep 2024 by Hotel Manager, Hotel Management
Dear David,Thank you for your wonderful 5 out of 5 rating! We’re delighted to hear that you had a very nice stay with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Sep 2024
No hot water
Comment from Hotel Management
22 Sep 2024 by Hotel Manager, Hotel Management
Dear Vladimir,Thank you for your review. I’m sorry to hear about the hot water issue you experienced during your stay. This is certainly not the level of comfort we strive to provide our guests. Your feedback is invaluable, and I will escalate this matter to ensure it is resolved promptly. We appreciate your understanding and hope to welcome you back for a more enjoyable experience in the future, with all amenities functioning properly.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Hotel Manager, Hotel Management
Dear Lorena,We’re absolutely thrilled by your 5/5 rating! It’s always rewarding to know that our efforts made a difference. Thank you for highlighting our service and accommodations. We aim to keep creating memorable experiences, and we can’t wait to welcome you back for another incredible stay.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Sep 2024
Clerk was very helpful to check me in after horrible experience I had with another hotel clerk who cancelled my reservation when i arrived at the hotel to check in .but when i called this hotel they were very helpful to find me a room.without not charging me any extra fee.parking was free.clerk listened to me vent because I was very frustrated and tired ,clerk reassured me and family was in safe hands and location. I was calmed I was able to check family in take a shower and head out for my meeting.breakfast was amazing.rooms was amazing.view was amazing. Just loved everything about this hotel and definitely worth every penny inspent
Comment from Hotel Management
18 Sep 2024 by Hotel Manager, Hotel Management
Dear Ama,Thank you for sharing your wonderful experience! We’re so glad that our team could turn around a frustrating situation and help you and your family feel welcomed and reassured. It's great to hear that our front desk clerk’s kindness and understanding made a difference, and that you enjoyed our complimentary parking, amazing breakfast, comfortable rooms, and beautiful views. We’re thrilled that everything met your expectations and appreciate your kind words. We look forward to welcoming you back for another exceptional stay!Sincerely, Hotel Manager
