Ratings based on 749 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
Na
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 29 Dec 2024
Bathroom door handle didn't work. Shower faucet leaked terribly from the control handle. Toilet was not tightened to the floor and it rocked while sitting on it. Im not talking about a loose seat, the entire bowl moved!
Comment from Hotel Management
4 Jan 2025 by Marquita , Hotel Management
Thank you for taking the time to provide us with your feedback. I sincerely apologize for the issues you experienced with the bathroom door handle, shower faucet, and toilet during your stay. This is certainly not the standard we strive for, and I understand how these inconveniences impacted your comfort.I have already shared your comments with our maintenance team to ensure these issues are promptly addressed. We appreciate your understanding, and we are committed to resolving these matters to ensure future guests do not encounter the same problems.We value your feedback and hope you will consider giving us another opportunity to provide you with a seamless experience.
by A verified traveler
Posted 24 Dec 2024
“
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 17 Dec 2024
As denoted by the 5 stars, I frequently stay at this location for the reasons above.
Comment from Hotel Management
4 Jan 2025 by Marquita , Hotel Management
Thank you for your continued loyalty and for taking the time to share your feedback. We're thrilled to know that you consistently choose our location and that we continue to meet your expectations. Your kind words mean a great deal to us, and we’re grateful for your ongoing support.We look forward to welcoming you back for many more stays in the future!Best regards,
by A verified traveler
Posted 14 Dec 2024
No shower curtain. Room filthy.
by A verified traveler from paramus
Posted 25 Nov 2024
Good
by A verified traveler
Posted 8 Nov 2024
Rooms were clean, staff friendly, and breakfast was above par!
Comment from Hotel Management
15 Nov 2024 by Marquita , Hotel Management
Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our clean rooms, friendly staff, and breakfast offerings. Your kind words mean a lot to us, and we’ll be sure to pass them along to the team. We look forward to welcoming you back in the future!
by A verified traveler from Las Vegas
Posted 1 Nov 2024
As good as advertised
Comment from Hotel Management
15 Nov 2024 by Marquita , Hotel Management
Thank you for your great review! We're so glad to hear that your experience met expectations and was as good as advertised. We strive to deliver on our promises, and it’s wonderful to know we succeeded. We hope to welcome you back again soon!