Ratings based on 860 Verified Reviews

4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Very welcoming and helpful staff, lovely spacious room, good location
1 out of 5
by A verified traveler

Posted 8 Oct 2024
my gf was scared from going in after checking in to the toilet and asked an upgrade room from double to kingsize room and turned out to be exactly the same and turned round and left the room asking for reception to refund my money and got nothing back
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Excellent service
5 out of 5
by A verified traveler

Posted 1 Oct 2024
Staff were very good and attentive, the hotel was very clean and well maintained right in the middle of where we need to go, lovely sea view from our room the breakfast was very good.
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Really helpful staff and rooms were spotless :) definitely going again
5 out of 5
by A verified traveler

Posted 19 Sep 2024
My stay was very pleasant. The hotel staff were very helpful and the facilities were well appointed,
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Nice hotel in a good location for all that Southend has to offer. Lovely sea front location for the pier and promenade. Comfortable hotel with bar.
5 out of 5
by A verified traveler

Posted 9 Sep 2024
The rooms were beautiful. I’d suggest getting a sea view if any are available to really enjoy your stay. The staff was awesome. Super friendly, helpful, and knowledgeable.
5 out of 5
by A verified traveler

Posted 5 Sep 2024
Exceeded expectations. Beautiful view and room. Highly recommend 👌