Ratings based on 968 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 28 Oct 2024
My room was missing a kettle
Comment from Hotel Management
28 Oct 2024 by Callum, Hotel Management
Dear Darren, Thank you for your feedback. I apologise for the inconvenience of your room missing a kettle. Please remember that you can always request one from our staff, and we’re here to assist with any needs you may have during your stay. We appreciate your input and hope to welcome you back soon!Kind regards, Callum
by A verified traveler
Posted 12 Oct 2024
Staff were great, credit to the group
Comment from Hotel Management
15 Oct 2024 by Callum, Hotel Management
Dear Drew, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our staff. Your feedback means a lot to us, and we appreciate your recognition of the team. We hope to welcome you back soon!Kind regards, CallumFront Office
by A verified traveler
Posted 7 Oct 2024
by A verified traveler from London
Posted 27 Sep 2024
The staff were friendly and helpful. The location was ideal for walks into town, the pier and the train station. Room was clean and quiet. Likely to stay there again.
Comment from Hotel Management
28 Sep 2024 by Callum, Hotel Management
Dear Lie Wah Thank you for taking the time to share your feedback from your visit to Park Inn by Radisson Palace Southend-on-Sea.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Palace Southend-on-Sea, I look forward to welcoming you back.Sincerely, Callum Front OfficePark Inn by Radisson Palace Southend-on-Sea
by A verified traveler
Posted 24 Sep 2024
No parking
Car park opposite £20 per night😟
Comment from Hotel Management
28 Sep 2024 by Callum, Hotel Management
Dear Ian, Thank you for your recent stay, we are pleased you had an enjoyable experience at our hotel. We apologise for any inconvenience regarding the parking, unfortunately we do not have a discount available with any local car parks at this stage. I hope we can welcome you again in the future. Kind regards, CallumFront Office
by A verified traveler
Posted 15 Sep 2024
Parked in car park opposite the hotel. Quick check in friendly staff. Room was great and a lovely view to the promenade and beach/pier.
Comment from Hotel Management
19 Sep 2024 by Callum, Hotel Management
Dear Peter, We appreciate your feedback following your recent stay. We are pleased you enjoyed you recent stay and rated our hotel and services highly. I hope we can welcome you back again soon. Kind regards, CallumFront Office
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 3 Sep 2024
