Ratings based on 323 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 22 Nov 2024
A small single ensuite room and comfortable bed. Limited parking in front of property but parking available on rough ground behind property. Friendly staff and lovely restaurant. I got the room at a discount price which seemed fair price for the room.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Fabulous calm atmosphere, lovely restaurant, no quibble fitting me in at 8.15pm on a Friday evening (they serve guests up to 8.45), would definitely stay again. Every member of staff is friendly and welcoming. It is clearly a nice place to work for them and they are a great team.
Comment from Hotel Management
18 Nov 2024 by Robert, Hotel Management
Thank you for taking the time to review your visit, Caroline. We are pleased that you had a comfortable stay and were able to sample the restaurant too. We hope that we will have the opportunity to welcome you again sometime.
5 out of 5
by A verified traveler from Barnet

Posted 10 Nov 2024
Everything good .Staff very helpful.Breakfast was excellent and on site parking is convenient.Spacious room and clean.The one minus point was that the bar closed at 10.00am which is early for Saturday night.
Comment from Hotel Management
14 Nov 2024 by Robert, Hotel Management
Thank you for taking the time to review your recent stay with us. We appreciate all of your feedback and hope that we will have the opportunity to welcome you on another occasion
3 out of 5
by A verified traveler

Posted 3 Nov 2024
The room was adequate but would like to see, bottle water in room and more choice of tea bags,no choice of decaffeinated tea/coffee. And shower cap offered in bathroom. Breakfast quite expensive and staff kept forgetting to accommodate us on the knowledge of the breakfast. Good points ,staff very pleasant and hotel always clean.
Comment from Hotel Management
4 Nov 2024 by Robert, Hotel Management
Thank you for your comments. All water throughout the hotel is filtered and of drinking quality, hence bottles are not necessary in the rooms. Bottled water can be purchased from the bar if required. We consider that 14.95 per person for a table-served full English (other options available) breakfast with toast, yoghurt, cereal, fruit juice and unlimited tea and coffee is good value. Rooms are offered on a room-only basis, to give guests the option to go elsewhere for breakfast
3 out of 5
by A verified traveler

Posted 30 Oct 2024
I had a room on the front which was very small and i found it very hot with no way of controlling the temperature, i opened the window which made it very noisy...i did not sleep at all as there were people talking and arguing outside the property at 2.30am and people walking up and down stairs .... Although it was clean and bed was comfortable i would not stay again
Comment from Hotel Management
4 Nov 2024 by Robert, Hotel Management
Thank you for your comments. We are sorry that you were not happy with your accommodation.The size of the single room booked, is as per our listing. Larger double rooms are available if required. Windows are able to be opened in all rooms throughout the hotel and fans are provided. We are not able to control people on the street outside, but we will deal with any disturbance on our property immediately we are advised. A call to our 24-hour reception will result in the offenders being removed if necessary.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Lovely hotel ideal for weekend break! We will be back!
Comment from Hotel Management
28 Oct 2024 by Robert, Hotel Management
Thank you Darrell. Glad you enjoyed your stay and hope to see you again...
5 out of 5
by A verified traveler from West Kirby

Posted 31 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Robert, Hotel Management
Thank you for the rating, John.We are pleased you were happy with your stay and hope to see you again.
5 out of 5
by A verified traveler

Posted 26 Aug 2024
Loved it was overlooking the sea. Staff helpful and attentive.
Comment from Hotel Management
27 Aug 2024 by Robert, Hotel Management
Thank you for your comments which are much appreciated. We are pleased you enjoyed your stay and hope to see you again.
5 out of 5
by A verified traveler

Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Robert, Hotel Management
Thank you for the 10/10 which is appreciated. We look forward to welcoming you back soon.
4 out of 5
by A verified traveler

Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Robert, Hotel Management
Thank you for rating your recent stay with us.