Ratings based on 403 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Arlington
Posted 17 Jan 2025
Perfect for a quick visit. Great breakfast options!
Comment from Hotel Management
17 Jan 2025 by Christina Guerrero, Hotel Management
Hi Julie,Thank you for sharing your feedback, Julie. We’re glad to hear you enjoyed the breakfast options. However, we’re sorry to see you rated your experience as 1 out of 5. If there’s anything specific that didn’t meet your expectations, we’d love to hear more so we can improve. We hope to have the opportunity to serve you better in the future!
by A verified traveler
Posted 9 Jan 2025
La Quinta was fine. I will never use Expedia again. They screwed up our reservation, cancelled one night and created a logistical nightmare us.
Comment from Hotel Management
10 Jan 2025 by General Manager, Hotel Management
Dear Elizabeth,Thank you for choosing La Quinta by Wyndham Salem OR to host your recent stay. While we're happy you had a pleasant visit, we're sorry for any inconvenience you encountered with the third-party site you for your reservation. Hopefully, this did not impact your time with us too much. We're grateful for your comments, and we hope to have the opportunity to welcome you back on another occasion.Sincerely,General Manager
by A verified traveler
Posted 5 Jan 2025
Overall disgusting and poor conditions. Will not be staying here again
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Dear Jesse,Thank you for reaching out. Please accept our sincere apologies that you didn't have the comfortable visit we are known for. We assure you that cleanliness is one of our top priorities, and we have full housekeeping services in place to uphold our high-quality standards. Rest assured, your feedback will be shared with the respective teams as we address dropping the ball on this occasion. In the future, we hope you consider giving us another chance to change your perceptions, as we know we are capable of impressing you.Sincerely,General Manager
by A verified traveler
Posted 4 Jan 2025
No sound proofing whatsoever. Walls look like made from paper. Connecting doors allow you to be privy to all conversations and activities in the adjusted room. Very sexy. Don’t forget to bring your earplugs if you want to sleep.
Comment from Hotel Management
6 Jan 2025 by General Manager, Hotel Management
Dear Yury,Thank you for sharing your feedback. We regret that your experience was impacted by noise. Your comments are important, and we will review them with our team to explore ways to enhance comfort and privacy for our guests. We appreciate your candor and hope to have the opportunity to provide you with a more restful stay in the future.Sincerely,General Manager
by A verified traveler from San Salvador
Posted 28 Dec 2024
Place was good. Room could be a bit bigger but overall good experience.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Mauricio,Thank you for being our guest and for leaving a review. It was a pleasure having you here, and we're delighted you enjoyed your overall experience. That said, we regret that your room size did not meet expectations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again.Sincerely,General Manager
by A verified traveler
Posted 27 Dec 2024
It was an excellent hotel, we needed a place to stay and go and with BF included it was great.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Rosaelena,We're proud you had an excellent stay and enjoyed our delicious breakfast at La Quinta by Wyndham Salem, OR. It was a pleasure having you as our guest, and we hope you'll come back for another wonderful experience!Sincerely,General Manager
by A verified traveler
Posted 27 Dec 2024
Great stay except for two things. First, I chose this motel in major part for being "pet friendly", yet found upon booking a $25 pet fee was attached in addition. If it hadn't been late I'd have canceled and gone down the road. Second, a large spider on the corner of the bathtub effectively kept us from using it. Kudos on the breakfast choices and quality.
Comment from Hotel Management
29 Dec 2024 by General Manager, Hotel Management
Dear Lee,Thank you for sharing your feedback. We regret to hear of any confusion regarding our pet fee and for any inconvenience you encountered. Please know that we love to create a relaxing environment for guests and their pets, and ensure our pet policies and fees are listed across booking sites for your convenience. Your feedback will be shared with our team to ensure these policies are communicated more efficiently. Our team strives to ensure all our guests have a comfortable stay and are always on hand to correct anything less than perfect. Despite this, we're glad you enjoyed the breakfast! We hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely,General Manager
by A verified traveler
Posted 25 Dec 2024
this was a quick stay before we left to go back home to Arizona. The accommodations were very nice and the bed was perfect.
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Tomas,Thank you for choosing La Quinta by Wyndham Salem OR and sharing your kind review. We know how exhausting traveling can be, so we are thrilled you enjoyed our comfortable bed and wonderful accommodations. It would be an honor to welcome you back on future trips to Salem.Sincerely,General Manager
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
16 Jan 2025 by Christina Guerrero, Hotel Management
Hi Elias,Thank you for your review and for giving us a 4 out of 5! We’re happy to hear you had a good experience. If there’s anything specific you think we could improve upon, we’d love to hear your suggestions so we can make your next stay even better. We look forward to welcoming you again soon!
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
16 Jan 2025 by Christina Guerrero, Hotel Management
Hi Mark,Thank you for sharing your feedback and for rating us 3 out of 5. We’re sorry to hear that your experience didn’t fully meet your expectations. We’d love to know more about what could have made your stay better so we can improve moving forward. Please feel free to share any specific concerns, and we hope to have the opportunity to provide you with a more enjoyable experience next time.
