Ratings based on 968 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Room was clean, staff were very friendly, would recommend!
Comment from Hotel Management
22 Nov 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for your positive review! We're delighted to hear that you found the room clean and our staff very friendly. Your recommendation means a lot to us.We look forward to welcoming you back for another great stay. If there's anything else we can do to make your next visit even better, please let us know!Regards,
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest relations , Hotel Management
Dear guest, thank you for your kind review.Regards
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Guest Relations, Hotel Management
Dear Rocky,Thank you so much for your fantastic review and your continued loyalty! We're thrilled to hear that you consistently enjoy your stays with us and rate us so highly. Your ongoing support means a lot to our team, and we're delighted to know we meet your expectations every time.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even better, please let us know. Thanks again for being a valued regular customer!Regards,
by A verified traveler
Posted 12 Nov 2024
This is not a luxury property. However, if you're looking for just a room, with virtually no amenities, this is a good choice. The staff is very good (especially Maria) and the location is convenient.
Comment from Hotel Management
12 Nov 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our hotel to be a good choice for a basic stay and appreciated our convenient location. We're especially pleased to hear that Maria and the rest of our staff made a positive impression on you.We understand that our property may not offer luxury amenities, and we appreciate your honest assessment. Your feedback is valuable as we strive to improve the experience for all our guests. If there's anything else we can do to enhance your stay in the future, please let us know. We hope to welcome you back soon!Regards,
by A verified traveler
Posted 10 Nov 2024
I really want to rate this place higher, because staff and facilities were great, and at a great price, but it is located right next to a loud night club with blasting music till after midnight.
Comment from Hotel Management
11 Nov 2024 by Guest Relations , Hotel Management
Dear Guest,Thank you for your feedback and for recognizing our great staff and facilities, as well as the value we offer. We're sorry to hear that the noise from the nearby nightclub affected your stay. We understand how important a quiet environment is for a comfortable stay, and we regret any inconvenience this caused.Your feedback is valuable to us, and we will look into possible solutions to mitigate the noise issue. We hope you'll give us another chance to provide you with a more restful experience in the future. If you have any further suggestions or need anything else, please let us know. Thank you for choosing to stay with us!Regards,
by A verified traveler
Posted 7 Nov 2024
I stay here several times a year when visiting Portland. This time it’s mid week off season and the hotel seems rather empty. However the room I was given was on the second floor beneath a very noisy room. Why not spread the guests out so I could have some peace?
Comment from Hotel Management
7 Nov 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for your loyalty and for sharing your experience. We're sorry to hear about the noise disturbance during your recent stay. We understand how important a peaceful environment is, especially when the hotel is less busy.Your suggestion to spread out the guests for a quieter experience is very valuable, and we will definitely consider this for future room assignments. We're pleased to know that you visit us several times a year, and we want to ensure each stay is as comfortable as possible.We look forward to welcoming you back and providing a more restful stay next time. If there's anything specific you need for your next visit, please let us know in advance, and we'll do our best to accommodate your preferences.Regards,
by A verified traveler
Posted 3 Nov 2024
Great value, I stayed for 5 nights. Not the most sound proof, you can hear your neighbors and outside noises. Shower could use some improvement, the water leaked out onto the floor and I had to use multiple towels to cover the floor which were left soggy. The staff is really friendly though! Convenient location, I didn’t have to drive more than 15min to most of what I wanted to do which was nice. Overall a good deal, I’ll probably book again if I’m in Portland again!
Comment from Hotel Management
3 Nov 2024 by Guest relations , Hotel Management
Dear guest, Thank you for your detailed feedback! We’re glad to hear you found great value during your 5-night stay and that our staff made a positive impression. It's wonderful that our location was convenient for your plans. We hope to welcome you back on your next visit to Portland!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Guest relations , Hotel Management
Dear guest, thank you for your 5/5 review!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Guest relations , Hotel Management
Dear guest, thank you for your review!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Guest relations , Hotel Management
Dear guest, thank you for your review!
