Ratings based on 309 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
I will be staying again when we come back to visit my son at Ft.Carson. Very convenient and clean, great service and accommodations for our 3 day visit.
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Melissa, we’re delighted you loved your experience at TownePlace Suites by Marriott Colorado Springs South. It’s wonderful to know our location and service met your needs. We look forward to welcoming you back during your next visit.
by A verified traveler
Posted 15 Nov 2024
It was convenient.
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Eric, thank you for choosing TownePlace Suites by Marriott Colorado Springs South. We’re thrilled to hear that you found our location convenient. We look forward to welcoming you back in the future!
by A verified traveler
Posted 14 Oct 2024
Good place to stay. Try the airplane restaurant nearby.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Charles, it’s wonderful to hear you had a great time at TownePlace Suites by Marriott Colorado Springs South. Thank you for the tip about the nearby airplane restaurant. We're glad you enjoyed your stay and look forward to welcoming you back.
by A verified traveler
Posted 14 Oct 2024
Clean and friendly. Kids loved the pool.
Comment from Hotel Management
15 Oct 2024 by Customer Service, Hotel Management
Charles, we’re delighted you loved your experience at TownePlace Suites by Marriott Colorado Springs South. It's wonderful to know your kids enjoyed the pool. We hope to welcome you back soon!
by A verified traveler
Posted 6 Oct 2024
One night visit. Easy access to downtown via highway.
Comment from Hotel Management
7 Oct 2024 by Customer Service, Hotel Management
Nate, thank you for staying with us at TownePlace Suites by Marriott Colorado Springs South. We're thrilled you found our location convenient for accessing downtown. We hope to welcome you back for another enjoyable visit.
by A verified traveler
Posted 26 Sep 2024
the free breakfast was sparse and not many choices beyond prepackaged goods
Comment from Hotel Management
27 Sep 2024 by Customer Service, Hotel Management
Greg, thank you for sharing your experience. The team continually strives to enhance and update the breakfast options offered. It's great to know you enjoyed other aspects of your stay at TownePlace Suites by Marriott Colorado Springs South. Your feedback is appreciated, and we hope to welcome you again soon.
by A verified traveler
Posted 16 Sep 2024
Staff were friendly, the room was clean and comfortable! We will be back another time!
Comment from Hotel Management
18 Sep 2024 by Customer Service, Hotel Management
Natasha, thank you for staying with us at TownePlace Suites by Marriott Colorado Springs South. It's fantastic to hear you found the room clean and comfortable and appreciated the friendliness of our team members. We're looking forward to your next visit!
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
18 Aug 2024 by Customer Service, Hotel Management
We appreciate your feedback, Jennie.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.
by A verified traveler
Wonderful service
Posted 13 Jul 2024 on HotelsI’ve never received better customer service. The staff members we talked with were incredibly friendly and helpful. We had a double bedroom rental, which worked great for our family of five. The only minor negative was the foldout couch. It was better than a traditional sleeper sofa, but not as comfortable as a trundle bed like at other hotels.
Comment from Hotel Management
14 Jul 2024 by Customer Service, Hotel Management
Travis, thank you for sharing your experience. It is fantastic to hear about the exceptional service from the team members. It sounds like the double bedroom was a great fit for your family. Your feedback regarding the foldout couch is appreciated and will be taken into consideration. TownePlace Suites by Marriott Colorado Springs South looks forward to welcoming you back.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Customer Service, Hotel Management
Bertha, thank you for choosing TownePlace Suites by Marriott Colorado Springs South. We're delighted you had a pleasant stay and appreciate your rating. We hope to welcome you back soon!
