Ratings based on 1,628 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
its good
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 27 Sep 2024
It was clean and quiet
Comment from Hotel Management
28 Sep 2024 by Malcolm S., Hotel Management
Hello Cindy,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and found our hotel clean and quiet. We take great pride in maintaining a peaceful environment for our guests. Your feedback means a lot to us, and we can’t wait to welcome you back for another relaxing stay!
by A verified traveler
Posted 25 Sep 2024
Excellent hotel
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Gary,Thank you for your outstanding review! We’re so glad to hear you had an excellent stay with us. Your kind words inspire our team to continue providing top-notch service and comfort. We look forward to welcoming you back for another wonderful experience! Safe travels!
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Zachary,Thank you so much for your fantastic review! We’re thrilled to hear that you had a wonderful experience with us. It’s great to know that our efforts to provide top-notch service and comfort resonated with you. Your feedback truly means a lot to our team, and it motivates us to keep striving for excellence. We can’t wait to welcome you back for another amazing stay filled with great memories! Safe travels until then!
by A verified traveler
Posted 24 Sep 2024
Close to amenities and freeway, excellent customer services, to mention Red very accommodating
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Lorena,Thank you for your fantastic review! We’re delighted to hear that you found our location convenient and that our customer service, especially from Red, made your stay enjoyable. Your kind words inspire us to keep providing excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 24 Sep 2024
Staff members are friendly. I just wish water in kid’s pool was warmer.
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Abigail,Thank you for your wonderful review! We’re so glad to hear that our staff made a positive impression on you. We appreciate your feedback about the temperature of the kid’s pool and will look into it. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 23 Sep 2024
nice bed
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Jingdong,Thank you for your review! We’re glad to hear you enjoyed the comfortable bed. If there’s anything else we can do to enhance your stay, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 23 Sep 2024
Great hotel and pool. Restaurants were good. Very clean
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello Teagan,Thank you for your positive review! We’re thrilled to hear you enjoyed our hotel, pool, and dining options. Cleanliness is a top priority for us, so we’re glad you noticed! If there’s anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back!
by A verified traveler
Posted 23 Sep 2024
The staff were incredible!!! Mama Leo in the restaurant and Doug the bellman go above and beyond. 10 stars for them!!!!!!!
Comment from Hotel Management
26 Sep 2024 by Malcolm S., Hotel Management
Hello KarLee,Thank you so much for your glowing review! We’re thrilled to hear that Mama Leo and Doug made such a positive impact on your stay. We’ll definitely share your kind words with them—they’ll be so grateful to know they made your experience special. We can’t wait to welcome you back for another amazing visit!
