Ratings based on 883 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
What a brilliant place! Fantastic room with additional sleeping area for our teen. Great to have cooking facilities and a dishwasher plus a dining table. Super long couch. Lovely view over a park. We will definitely stay again if we are in Southampton or in one of their other properties in the UK. Good value for money.
by A verified traveler from Yakima
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Grace ( House Duty Manager ), Hotel Management
Hi Edward - Thank you so much for giving us an amazing score! We would love to know what made your stay so special, Many thanks Grace (House Duty Manager)
by A verified traveler from Pulaski
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Grace ( House Duty Manager ), Hotel Management
Hi Jean - Wow thank you for the amazing score! We would love to know what made your stay so special?Many thanks Grace
by A verified traveler
Posted 13 Oct 2024
Great place!
Comment from Hotel Management
14 Oct 2024 by Grace ( House Duty Manager ), Hotel Management
Hi Tamara - Thank you for taking the time for given us a good score, we are glad to hear you enjoyed your stay with us! Many thanks Grace (House Duty Manager)
by A verified traveler
Posted 9 Oct 2024
Really enjoyed our stay here, everyone was helpful and pleasant! Breakfast was available downstairs, good number of options at fair cost.
Location great for dining options and was 10 minute walk to Ocean Cruise Terminal.
Comment from Hotel Management
9 Oct 2024 by Nic Broadway - Reception Manager , Hotel Management
Hi StevenThanks for the great review! We're glad you liked the breakfast options and I'll be sure to pass on to the team that we should keep doing what we're doing. We look forward to welcoming you back next timeRegards
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Nic Broadway - Reception Manager , Hotel Management
Hi Christopher Thanks for the top marks! If there's anything that caught you this time, or something we can do for you next time, please let us knowRegards
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Freya Von-Claire, Assistant General Manager, Hotel Management
Hi Sherry,Thank you so much for this great rating - it would be great to know what exactly made your stay so special! All the best, and we hope to have you back soon
by A verified traveler
Posted 29 Sep 2024
Very friendly & helpful staff, nothing too much trouble. Very well equipped room, kitchen facility excellent for a longer stay. Extremely comfortable bed, good quality bedding, blackout curtains & good temperature control. Great location. Will visit again
Comment from Hotel Management
30 Sep 2024 by Freya Von-Claire, Assistant General Manager, Hotel Management
Hi Sian, Thank you for this kind review - we appreciate it! I hope we get to welcome you back in the future. All the best, thank you for choosing room2
by A verified traveler
Posted 29 Sep 2024
Room2 was a great place to stay. The staff was very helpful in assisting us with checking in and preparing transportation to the cruise terminal. They made it as simple as asking. I’ll stay again if I return here in the future.
Comment from Hotel Management
30 Sep 2024 by Freya Von-Claire, Assistant General Manager, Hotel Management
Hi Christopher,Thank you so much for taking the time to review us - we're so grateful! Glad to hear that we could make your trip easier, and hope you had a fantastic time on your cruise. All the best, and thanks for choosing room2.
by A verified traveler
Posted 24 Sep 2024
The employee were friendly and helpful. They let us check in early.
Comment from Hotel Management
25 Sep 2024 by Freya Von-Claire, Assistant General Manager, Hotel Management
Hi Hoang,Thank you so much for leaving us this review, we really appreciate it! So glad you enjoyed your stay.
