Ratings based on 1,268 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Sheryl, Thank you for the great review, your feedback is very much appreciated. We look forward to welcoming you back to our hotel again soon!Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 17 Nov 2024
Great place to stay before cruises!
Comment from Hotel Management
18 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Diane, Thank you for your lovely feedback! We are so glad you enjoyed your stay with us and hope we will have an opportunity to see you again very soon!Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 17 Nov 2024
Very cool to be across the street from the historic city and medieval walls, as well as a nice shopping mall just down the street
Comment from Hotel Management
18 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Mary,Thank you for your wonderful review! We are delighted to hear you found our location convenient. It was a pleasure having you stay with us, and we look forward to welcoming you again soon.Kind regards,Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 17 Nov 2024
Overall the hotel appears tired and amenities are lacking
Comment from Hotel Management
18 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Marc, Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. We appreciate your comments and hope to welcome you back in the future for a better stay.Kind regards,Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 11 Nov 2024
great
Comment from Hotel Management
12 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear John, Thank you for the great review! We are glad that you enjoyed your stay and hope to see you again soon.Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 10 Nov 2024
Lovely hotel, loved the bar area. The spa facilities let it down slightly. Unclean and old. Couldn’t fault anything else. Spacious clean room with very comfy bed. Plenty of tea/coffee in room.
Comment from Hotel Management
12 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Joanne, Thank you so much for taking the time to leave us a review. We are so glad that you enjoyed your stay with us and hope to welcome you back to our hotel very soon!Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear David, Thank you for your wonderful feedback! We look forward to seeing you again soon!Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 8 Nov 2024
Rude and unhelpful lady of reception
Comment from Hotel Management
8 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Jon,Thank you for leaving us a review. Your feedback has been noted and will be passed on to the relevant department for review. We hope we will have an opportunity to welcome you back to our hotel soon for a better experience.Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 6 Nov 2024
Generous sized room. Clean. Comfortable bed. Staff were very helpful and friendly especially concierge. Great location with close access to cruise terminal, and only about 18 minutes to airport. Close to shopping and dining options, though the food at the hotel was very good. Enjoyed afternoon tea and later supper too. Would definitely recommend.
Comment from Hotel Management
7 Nov 2024 by Leonardo Royal Hotel Grand Harbour, Hotel Management
Dear Anita, Thank you for your wonderful feedback! We are so glad that you enjoyed your stay with us and look forward to welcoming you back to our hotel soon for another memorable experience.Kind regards, Martina ZivnerovaGuest Relations Officer
by A verified traveler
Posted 5 Nov 2024
this is a beautiful holel. very clean. large king room. two bottles of water left in room daily. excellent process to have taxi pick you up and take you to the cruise ship.
Comment from Hotel Management
6 Nov 2024 by Alexandra Duddy, Snr. Guest Relations Manager, Hotel Management
Good Day Deborah, Thank you so much for the great review. We are so glad you enjoyed your stay with us and hope to see you again soon. Kind Regards,
