Ratings based on 424 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Dec 2024
It met my expectations for this hotel. This is not my favorite brand.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from west point
Posted 30 Oct 2024
Staff were very friendly and helpful. Great breakfast variety. Super comfortable bed.
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear WendyThank you for sharing your feedback, We appreciate it very much! Thank you for all the compliments. We certainly hope to see you again soon.Thank you for your business and Kind words.
by A verified traveler
Posted 19 Oct 2024
We had a king size bed with standard pillows. Rather king size pillows. Pillows were uncomfortable.
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear JosephThank you for sharing your feedback, We appreciate it very much! Please be assured that your comment is well taken.Thank you for your business
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear LuisThank you for sharing your feedback, We appreciate it very much! We certainly hope to see you again soon.Thank you for your business and Kind words.
by A verified traveler
Posted 9 Oct 2024
Nice stay at a reasonable price.
The room was clean.
The staff was friendly.
Breakfast selection could use some work.
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear LuisThank you for sharing your feedback, We appreciate it very much! Thank you for all the compliments. We certainly hope to see you again soon.Thank you for your business and Kind words.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear JamesThank you for sharing your feedback, We appreciate it very much! We certainly hope to see you again soon.Thank you for your business and Kind words.
by A verified traveler
Posted 3 Oct 2024
Very clean and comfortable. Staff was very friendly and accommodating.
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear MichelleThank you for sharing your feedback, We appreciate it very much! Thank you for all the compliments. We certainly hope to see you again soon.Thank you for your business and Kind words.
by A verified traveler
Posted 30 Sep 2024
Young lady at desk was short and condescending.
Comment from Hotel Management
10 Nov 2024 by Peter P. -Mgr, Hotel Management
Dear MichaelThank you for sharing your feedback, We appreciate it very much! please be assured that We will invest more efforts in to training of our staff. We certainly hope to see you again soon.Thank you for your business.
by A verified traveler
Posted 30 Sep 2024
Overall, we liked the property, the bed was comfortable. The room was big, we liked that it had a pool and a hot tub. The breakfast was not great to be honest they ran out of things and it was cold. The biggest issue that we had was the room temperature, It was not controllable at all. It was either way too cold or way too hot. There was no happy medium. We even had the front desk come to our room twice to try to help us. I mean, freezing cold or wicked hot! After we checked out, we both came home sick for about a week so our overall impression was not good because of the breakfast and because of the temperature and we would not stay there again unless this was fixed.
