Ratings based on 40 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Aug 2024 on Hotels
What can I say,. The hosts were absolutely amazing from check in to check out. They couldn't do enough for you. The hotel itself is undergoing some major refurbishment which did not impact our stay in disturbance. The only impact was no bar was available but they had a solution (you can use the bar in the next door property) the rooms were clean, habitable and comfortable. Even though ours was a very small room (advertised for 3) but it could just fit 1 double and our newborn. We were lucky enough to have a Seaview 😊 though my only suggestion would be to have the windows cleaned on the outside, and the remote for the TV (room 4 I think) didn't work but the TV had controls on the side so it wasn't that much to moan about. Back to the hosts, very welcoming, and treated you with great enthusiasm and professionalism. If you have difficulty with mobility this wouldn't be the hotel for you as all the rooms are via stairs including the entrance to the hotel. The continental breakfast is plentiful and our newborn baby was doted on. We were meant to come back for the opening weekend of the illuminations but unfortunately we're unable to make it - but we will certainly be back again. The location even though in South beach the tram stop is directly across the road.
5 out of 5
by A verified traveler

Good hotel 👌

Posted 29 Oct 2023 on Hotels
Great hotel with an ideal location for the seafront, customer service was friendly and welcoming. Highly recommend staying here!
4 out of 5
by A verified traveler from Addlestone

Posted 28 Aug 2023
The bathroom is small and there are no towels
2 out of 5
by A verified traveler

Posted 13 Apr 2023
There was laundry placed on the radiator at the entrance. Bathroom was unclean lots of hair in the wash basin and shower. Therefore we were not able to take a shower in the morning.
5 out of 5
by A verified traveler

Posted 1 Sep 2022 on Hotels
Comment from Hotel Management
5 Oct 2022 by Ocean Bay Hotel, Hotel Management
Thanks you and looking forward to seeing you again
4 out of 5
by A verified traveler

Posted 15 Aug 2022
Clean, good for price, short walk to pleasure beach and pier, ran by lovely couple.
Comment from Hotel Management
15 Aug 2022 by Ocean Bay, Hotel Management
Thanks you and looking forward to seeing you again
5 out of 5
by A verified traveler

Nice

Posted 12 Aug 2022 on Hotels
Everything was spot on friendly service etc but a little bit out the way tho,
Comment from Hotel Management
15 Aug 2022 by Ocean Bay, Hotel Management
Thanks you and looking forward to seeing you again
4 out of 5
by A verified traveler

Short holiday

Posted 10 Aug 2022 on Hotels
Parking on front 8 til 10 Otherwise near hotel limited Room comfy but compact Hoteliers helpful
Comment from Hotel Management
15 Aug 2022 by Ocean Bay, Hotel Management
Thanks you and looking forward to seeing you again
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 4 Jun 2022 on Hotels
Comment from Hotel Management
6 Jun 2022 by Ocean Bay Hotel, Hotel Management
Thank you and hope to see you again.
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