Ratings based on 375 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
by A verified traveler from Walnut
Posted 30 Oct 2024
by A verified traveler from Vancouver
Posted 27 Oct 2024
Prompt response when there was no shampoo in shower dispenser. Desk staff very friendly.
Comment from Hotel Management
28 Oct 2024 by Joey G, Hotel Management
Thank you for your feedback, Raymond! We're glad to hear that our desk staff was friendly and that we were able to respond promptly to your needs. We appreciate your comments about the shampoo dispenser, and we'll make sure to address this issue to enhance our guests' experience. We hope to welcome you back soon!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Joey G, Hotel Management
We sincerely appreciate your thoughtful feedback on our hotel, Patricia.
by A verified traveler
Posted 23 Oct 2024
N/A
Comment from Hotel Management
26 Oct 2024 by Joey G, Hotel Management
Thank you for your fantastic review, Antwaiun! We truly appreciate your support and are glad to hear that you had a great experience. Your feedback motivates us to continue delivering excellent service.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Joey G, Hotel Management
Thank you for your feedback, Ranjeeta. We appreciate you taking the time to share your thoughts with us. Can you share any suggestions on how we could improve your experience? Your insights are valuable in helping us enhance our service.
by A verified traveler
Posted 18 Oct 2024
Just what we needed.
Comment from Hotel Management
19 Oct 2024 by Joey G, Hotel Management
Dear Craig,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our product was just what you needed. It’s always our goal to provide solutions that truly make a difference in our customers' lives, and your feedback reassures us that we’re on the right track. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again in the future!
by A verified traveler
Posted 10 Oct 2024
The beds were comfortable, the room was spotless and no traffic noise was heard. Breakfast was very good. We enjoyed our stay.
Comment from Hotel Management
14 Oct 2024 by Joey G, Hotel Management
Thank you for your 5-star review, Janice! We're delighted to hear that you had such a wonderful stay with us. It's great to know that the beds were comfortable, the room was spotless, and you didn't experience any traffic noise. We're also pleased that you enjoyed the breakfast. Your feedback is valuable, and we appreciate you taking the time to share your positive experience. We hope you'll have the opportunity to visit us again in the future.
by A verified traveler
Posted 6 Oct 2024
This is a really good property! I will so happy that I got to bring my cat.
Comment from Hotel Management
7 Oct 2024 by Joey G, Hotel Management
Dear Ruben,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and that our pet-friendly policy allowed you to bring your cat along for the adventure. Your feedback is invaluable, and we appreciate your kind words about our property. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you and your furry friend back soon!Warm regards,
by A verified traveler
Posted 30 Sep 2024
Everything worked out good
Comment from Hotel Management
7 Oct 2024 by Joey G, Hotel Management
Dear SangMin,Thank you so much for your wonderful 5-star review! We're thrilled to hear that everything worked out well for you. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations. If you have any further feedback or suggestions, please don’t hesitate to reach out. We look forward to serving you again soon!Warm regards,
