Ratings based on 233 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Cute but small rooms
Comment from Hotel Management
27 Nov 2024 by Maysa, Hotel Management
Wow 4 stars! This is greatThank you for this!We aim to please, come back soon!Aw, thanks for this, let us know who you are next time to you stay with us, and please if you have had a slight inconvenience please do not hesitate to inform us, so that we can ensure your stay will be even better next time!Kind regards,
by A verified traveler
Posted 10 Nov 2024
This was my second time at The Selwyn and I’ll definitely be back! Beautiful hotel, well-appointed quiet room, great night’s sleep, and walkable to all of Richmond’s highlights.
Comment from Hotel Management
13 Nov 2024 by Maysa, Hotel Management
Hello Carolin,Thank you for your kind words, we really appreciate it. We love what we do and are delighted you enjoyed your stay with us. We look forward to welcoming you back again. Thank you,
by A verified traveler
Posted 10 Nov 2024
Will definitely be staying again.
Comment from Hotel Management
10 Nov 2024 by Alessandro, Hotel Management
Dear KellyWe are delighted to read simply this and so happy for Your satisfaction experiencing the Stay at The Selwyn.Looking forward to the pleasure of Welcoming You back in the next future.Our kindest regards from The Selwyn Team
by A verified traveler
Posted 7 Nov 2024
Gorgeous, high end hotel. Great amenities, easy walk to downtown and the beautiful town common. Richmond was a wonderful place to visit with our teen girls from the US. There was some noise audible in the room from doors closing in the hallway, and light came in under the door and from the window overnight. Bed was very comfortable though!
Comment from Hotel Management
10 Nov 2024 by Alessandro from The Selwyn Hotel, Hotel Management
Dear Steven, We are very Happy to read. And so that was made to provide an enjoyable experience in which surroundings and property itself have played in. Apart from the light disturbance and hallway nuisance that, are happenings. We try to keep the place quiet and discrete as much as we can or it's possible varying from day to day. A great decorative work was carried and still undergoes from time to time, in this ex Guest House, clearly aesthetically flipped upside down to a way higher standard now. We Welcome You to visit Us again in the Future and to double up on this good time, to an even better one.On the Team's behalf, Our kindest regards.
by A verified traveler
Posted 24 Oct 2024
The lobby and dining area are very nice. However the rooms are tiny, so small there wasn't enough room for our luggage or to walk around the bed. The bathroom was also tiny with no counter space. Shower was too small for a normal sized person so I have no idea how a larger person would fit in the bathroom. I would not recommend this hotel.
Comment from Hotel Management
26 Oct 2024 by Alessandro, Hotel Management
Dear RitaWe are sorry to read such. You would have been welcome to inform us of Your disappointment with the room size and if possible from availability We would have managed to sort You our in a more spacious Cabin Room type, as this instance occurs at times and rooms vary in size even if cabin type, that was booked. We are here to help and make Guests' stay a pleasant experience. So We Welcome You to give a future chance. Goes said, that this is an old built building, not from this century and when it was indeed built, spaces size standards weren't our nowadays ones. Situation is similar even for Houses. A bit of history is involved. We apologies for any inconveniency.Our kindest regardsThe Selwyn Team
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Alessandro, Hotel Management
Dear DanielSimply thank You very much for the high score awarded to Us. Glad that You enjoyed Your stay and Welcome to visit again in the future. Kind regards from The Selwyn Team & Management
by A verified traveler
Posted 21 Oct 2024
Nice
Comment from Hotel Management
21 Oct 2024 by Alessandro, Hotel Management
Dear Julian The high score awarded its really appreciated and so to read that You enjoyed. Welcome for the future to visit Us and Richmond again. On behalf of The Selwyn TeamOur kindest regards
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Alessandro, Hotel Management
Dear Dawnette We really appreciate Your High score awarded to Us.Glad that You've apparently enjoyed the stay experience and We wish to Welcome You again in the future.On behalf of The Selwyn Team & Management Our kindest regards
by A verified traveler
Posted 10 Oct 2024
The hotel is very welcoming and everyone is friendly and willing to help. The location is perfect and just a few mins away from the town. The room was clean and cozy and I would definitely stay here again! Thank you for a wonderful time!
Comment from Hotel Management
11 Oct 2024 by Maysa, Hotel Management
Dear Cigdem,We are so glad to hear about how much you have enjoyed your stay and hope to accommodate you in the future.Kind regards,
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Heli, Hotel Management
Dear Robert,We really appreciate your positive feedback. I hope you enjoyed and had a great time here in our hotel.Looking forward you to be here at next time.Thanking you...The Selwyn Team & ManagementKindest regards.
