Ratings based on 1,045 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from SWINDON
Posted 30 Nov 2024
Really good stay, the staff were very friendly and helpful and would recommend this place to anybody travelling in Edinburgh
by A verified traveler
Posted 30 Nov 2024
First time visiting Scotland, to visit Edinburgh. I booked this hotel because of the high rating, and although its almost an hour bus journey to Edinburgh, the bus stop was just around the corner so it was very easy to get to Edinburgh and back. The staff are lovely and accommodating, I spent my birthday here and one of the waiters was very sweet about it and bought me over some free treats with my morning hot chocolate. The Rooms are lovely and spacious, with AC and heating. Maids come around every day to tidy up and restock any complementaries that are needed. Reception staff are very helpful, the dining was extraordinary. Reasonable prices for the quality of the food.
All in all I thoroughly enjoyed my stay and hope to come back at some point!
by A verified traveler
Posted 28 Nov 2024
From Craig with the free shuttle to the staff in the hotel, all were amazing, nothing was too much trouble and the hotel is in good condition.
by A verified traveler from Aberdeen
Posted 25 Nov 2024
Excellent service!!!
by A verified traveler from Aberdeen
Posted 25 Nov 2024
We stayed for a couple of days in this hotel. Service from start to finish was excellent!!!
by A verified traveler
Posted 20 Nov 2024
The staff was exceedingly kind and helpful. The room was nice, the bed was comfortable. Had the chateaubriand in the hotel restaurant. It was amazing, especially with the peppercorn sauce.
Comment from Hotel Management
20 Nov 2024 by Guest Relations, Hotel Management
Dear Roy, Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest Relations, Hotel Management
Dear Gai, Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
by A verified traveler
Posted 17 Nov 2024
Food was excellent
Room could of been cleaner
Comment from Hotel Management
17 Nov 2024 by Guest Relations, Hotel Management
Dear Marjory,Thank you for taking the time to provide us with a rating on this review platform, however I am disappointed to see we rated so low. I will be sure to pass this on to the team.Warm Regards,Guest Relations
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Guest Relations, Hotel Management
Dear Jennifer, Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations
by A verified traveler
Posted 14 Nov 2024
Not much to do around the hotel, but it was still very relaxing
Comment from Hotel Management
14 Nov 2024 by Guest Relations, Hotel Management
Dear Veronica,Thank you for taking the time to submit a rating for Dakota Edinburgh on this review platform. I am delighted to see that you rated us highly and will be sure to pass your compliments on to the team. We do hope that we can have the pleasure of welcoming you back to Dakota in the near future. Warm Regards, Guest Relations