Ratings based on 936 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
convenient to portland mall
Comment from Hotel Management
8 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 7 Nov 2024
In need of some upgrades. The security chain was broken in our room, the curtains were in need of repair and there was garbage left in the room from the guest previous to us. I spoke to the ma aged and they indicated it would be addressed right away however upon our return later in the day, our concerns were not yet addressed. I had to request assistance again.
Comment from Hotel Management
7 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We apologize that we did not meet your expectations during your stay. We are constantly trying to improve our guests experience and the information you have provided is rich with insight and ways we can improve our property. We are grateful for your feedback.
by A verified traveler from Victorville
Posted 6 Nov 2024
Very satisfying
Comment from Hotel Management
7 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 4 Nov 2024
No frills. but a big 48" tv. Clean and comfortable. Fun little tavern attached to the hotel.
Comment from Hotel Management
4 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 3 Nov 2024
It was perfect
Comment from Hotel Management
4 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 31 Oct 2024
I especially liked the free breakfast. Not because it's free but because of the cheerful and highly attentive host. Every employee I've encountered greeted me with smiles. The hotel's location was next to the highway and near the Jet Port and rental car agencies. I used the exercise equipment provided for the hotel guests. It has an indoor pool. I didn't have the time to dip into it. It was great.
Comment from Hotel Management
31 Oct 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 30 Oct 2024
basic affordable lodging. Building in fair condition. Bed was clean and comfy. Nice folks working there.
Comment from Hotel Management
31 Oct 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
