Ratings based on 935 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
The property sufficed for the night. The pool was pleasantly warm, if not well lit. The room was nice with decent amenities. I just wasnt a huge fan of the 2 bugs i found in the bathroom. The breakfast was nice with hot options. I would have liked to have been asked about my stay when checking out as i would have mentioned the bugs and my concern regarding the lighting for the pool at night.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 18 Nov 2024
Pillows were comfortable
Comment from Hotel Management
18 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler from Quinton
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 11 Nov 2024
The employees were very nice and the price was decent
Comment from Hotel Management
12 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 8 Nov 2024
convenient to portland mall
Comment from Hotel Management
8 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
by A verified traveler
Posted 7 Nov 2024
In need of some upgrades. The security chain was broken in our room, the curtains were in need of repair and there was garbage left in the room from the guest previous to us. I spoke to the ma aged and they indicated it would be addressed right away however upon our return later in the day, our concerns were not yet addressed. I had to request assistance again.
Comment from Hotel Management
7 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We apologize that we did not meet your expectations during your stay. We are constantly trying to improve our guests experience and the information you have provided is rich with insight and ways we can improve our property. We are grateful for your feedback.
by A verified traveler from Victorville
Posted 6 Nov 2024
Very satisfying
Comment from Hotel Management
7 Nov 2024 by Rachel Mascolo, Asst. General Manager, Hotel Management
Thank you for staying with us in beautiful South Portland, Maine. We are grateful for your feedback.
