Ratings based on 105 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from reading
Posted 15 Aug 2024
Best service and best staff that go above and beyond
Comment from Hotel Management
28 Aug 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 26 Jul 2024
We love the pool! This hotel has multiple pools.
Family with children will enjoy swimming in multiple pools. Royal wing is connected to Royal cliff hotel. We stayed in Royal wing. Spacious room with in-room jacuzzi, fresh fruits and a variety of chocolates and cookies are served in the room every day. Mini bar included in the room price (very convenient).
Excellent service. Staff members are very welcoming.
We had 4 rooms with a large party. Everyone enjoyed their stay.
Spa treatment service has multiple options.
We would definitely come back again next time we are back in Pattaya.
Comment from Hotel Management
28 Jul 2024 by Thibault Sellier, Hotel Management
Dear Valued Guest,Thank you so much for your glowing review! We are delighted to hear that you and your family enjoyed your stay at the Royal Wing Suites & Spa and had a wonderful time exploring our resort multiple pools. It's great to know that the spacious rooms, in-room jacuzzi, daily treats, and inclusive mini bar added to your comfort and convenience.Our team strives to provide excellent service, and we are thrilled to hear that you found our staff welcoming and helpful. We’re also glad that your large party had a fantastic stay and enjoyed our spa treatment options.We look forward to welcoming you back on your next visit to Pattaya.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group
by A verified traveler
Posted 19 Jun 2024
Will definitely stay here again very nice place and staff was excellent.
Comment from Hotel Management
20 Jun 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
7 Jun 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for the wonderful scores! It is fantastic to know that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your support and should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 4 Jun 2024 on Hotels
Comment from Hotel Management
6 Jun 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for the wonderful scores! It is fantastic to know that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your support and should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 3 Jun 2024
All the staff gave me the best service. Everything I didn't expect was within their service scope! Highly recommended
Comment from Hotel Management
4 Jun 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 13 May 2024
Great place
Comment from Hotel Management
14 May 2024 by Royal Cliff Hotels Group, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with us. Providing top-notch service and ensuring our guests' satisfaction is always our priority, and it's incredibly rewarding to know that we succeeded in meeting your expectations.We appreciate your kind words and your support. Should you find yourself in our area again, we would be delighted to welcome you back for another exceptional stay.Warm regards,Royal Cliff Hotels Group
by A verified traveler
Posted 20 Feb 2024
Royal Wing Suites and spa. WOW WOW WOW. This place is amazing. The staff is the best. Every is so polite and helpful. Next time I come this will be my go to hotel. Super luxurious. The customized name plates was a bonus. Thank you for having us.
Comment from Hotel Management
23 Feb 2024 by Pensiri, Hotel Management
Dear Mrs. Prakansa,Thank you for choosing Royal Wing Suites and Spa and for taking the time to share your excellent review!We are thrilled to hear that you had an amazing experience with us and that our staff made a positive impression on you. Providing exceptional service and ensuring our guests feel welcomed and valued is always our top priority.It's fantastic to know that you found our hotel luxurious and appreciated the personalized pool bed name plates you received as a souvenir on departure. We're delighted to have had you as our guest, and we look forward to welcoming you back on your next visit. Your continued support means a lot to us!Thank you once again for your kind words, and we can't wait to host you again at Royal Wing Suites and Spa.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group
by A verified traveler
Posted 27 Jan 2024
Comment from Hotel Management
12 Feb 2024 by Pensiri, Hotel Management
Dear Mr. Inman,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group
by A verified traveler
Posted 7 Dec 2023 on Hotels
Comment from Hotel Management
8 Dec 2023 by Pensiri, Hotel Management
Dear Mr. Kaernsund,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group
