Ratings based on 285 Verified Reviews

4.4 out of 5
84% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Feb 2020
They should have rooms to accommodate families with 2 young kids (12 years old and younger) (i.e 2+2), with 2 double beds (1.40m wide, but at least 1.20m), instead of suggesting 2 connecting rooms. Thanks.
Comment from Hotel Management
3 Feb 2020 by karanyaphat, Hotel Management
Thank you for taking the time to share your recent stay experience and lovely feedback on Expedia review, We are happy to have been your choice of hotel during recent holidays and shall look forward to the opportunity to serve you again. Kind regards Karanyaphat S.
4 out of 5
by A verified traveler

Posted 3 Jan 2020 on Hotels
Comment from Hotel Management
10 Jan 2020 by Ms. Naree Junjua/Asst. Front Office Manager, Hotel Management
Dear Toni We are thankful for your kind feedback on Hotels.com and happy to learn that you have been enjoying your stay whilst on holidays to Pattaya. shall look forward to another privilege to serve you again
5 out of 5
by A verified traveler from Bkk

Posted 23 Nov 2019
Staff were really friendly. Very good location. Good breakfast. Vaule of money.
Comment from Hotel Management
18 Dec 2019 by Karanyaphat S., Hotel Management
Warm Greeting from Grand Scenaria Hotel Pattaya, Dear Mr.Choo, we appreciative your feedback and glad to learn that you have enjoyed with our hospitable service provided by our friendly and helpful staff i will share to all and will continuing to service same to all customer. We are very plaesed to have and we wish to have you here again. Have a good day
4 out of 5
by A verified traveler

Posted 25 Oct 2019
pool open until 10pm, nice lit up outside bar area, only a short walk to the market for good food and drink, recommend Tony's to eat.
Comment from Hotel Management
18 Dec 2019 by Karanyaphat, Hotel Management
Thank you for your lovely feedback, we glad to have been able to satisfied your stay Thank you for having chosen Grand Scenaria Hotel Pattaya as your choice hotel during recent holidays to Pattaya. Look forward to the pleasure of being at your service again
5 out of 5
by A verified traveler

Posted 18 Sep 2019 on Hotels
Comment from Hotel Management
1 Oct 2019 by Ms. Naree Junjua//Asst. Front Office Manager, Hotel Management
Dear Mr. Allen we appreciative your feedback and glad to learn that you have enjoyed to stay with us. We shall look forward to welcoming you again on your future visit to the city.
5 out of 5
by A verified traveler

Nice hotel

Posted 17 Sep 2019 on Hotels
Nice hotel. Will book b it again.
Comment from Hotel Management
1 Oct 2019 by Ms. Naree Junjua//Asst. Front Office Manager, Hotel Management
Dear Mr. Allen All of us are very appreciative of your kind words of the overall property valued,I share your reviews with the entire team, we shall look forward to your next visit to the city and be at your next visit.
3 out of 5
by A verified traveler

Posted 13 Sep 2019
Surrounding was not good snd is why i had to do a early check out
Comment from Hotel Management
1 Oct 2019 by Ms. Naree Junjua //Asst. Front Office Manager, Hotel Management
Dear Sir Thank you for staying at Grand Scenaria, May I have more details about your stay and what made your experience unpleasant, So, we can improve our services.
5 out of 5
by A verified traveler

Posted 13 Sep 2019 on Hotels
Staff are wonderful! Great reception when we arrived from bell staff and reception desk. Very welcoming! Front desk supervisor, very outgoing, spent quality time with us attending to our needs and giving us lots of good information. Our maid was very sweet, outgoing and efficient The area is walking distance to the beach as well as to multiple small restaurants ( many Russian ) and a large market. Room was average in size but very clean. Great TV stations in English. State of art lighting in room and bathroom. Good A/C. Dining at restaurant was good Good price of room during the tourist slow season Would recommend!
Comment from Hotel Management
13 Sep 2019 by Ms. Naree Junjua Asst./Front Office Manager, Hotel Management
Dear Mr. Andrew Thank you for lovely endorsement and review on Hotel.com, we are thrill to read your comments and l glad to learn that we were able to satisfied your stay during holidays in Pattaya. All of us are very appreciative of your kind words of the overall property valued and ambiance as well as the hospitable staff, that's indeed a big motivations and makes our day We share your reviews with the entire team and they are deeply encouraged by your lovely feedback and recommendation, we shall look forward to your next visit to the city and be at your service again.
5 out of 5
by A verified traveler

Posted 13 Sep 2019 on Wotif
Fantastic place staff are absolutely wonderful and great central location
Comment from Hotel Management
13 Sep 2019 by Naree Junjua /Front Office Manager, Hotel Management
Dear Value Guest, We appreciative your feedback and thank for having chosen Grand Scenaria as your choice of during recent visit to Pattaya, We shall look forward to welcoming you again on your future visit.
5 out of 5
by A verified traveler

Posted 8 Aug 2019
Generally a smart hotel. The wifi would cut out sometimes.
Comment from Hotel Management
17 Aug 2019 by Naree Junjua Front Office Manager, Hotel Management
Dear Value Guest Thank you for your kind candid comments & feedback on Expedia and for having chosen to stay with us, We have noted your kind feedback on the Hotel wi-fi , however we are regretful, we will certainly look into your valued feedback and will address with all concerned for further development to ensure the best quality be offered to all our guests Kind regards
Back to Hotel Details Showing Reviews 1 - 10 of 285 Next